Job description

Summary

Processes and approve releases for credit accounts, approves credit transactions and collects receivables by performing the following duties.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.

• Maintain accounts by making contact with customers via phone, email, fax or letters to collect on past due invoices and offer solutions to resolve billing disputes and issues.

• Effectively communicates to the operation team on all short paid and/or disputed invoices with follow-up until dispute is resolved.

• Conducts monthly credit meetings to report on progress of payment or resolution of delinquent balances.

• Manages incoming phone calls from external and internal customers while providing excellent customer service.

• Assess orders on accounts that have exceeded customer’s credit limit and provide credit decisions.

• Utilize Excel to generate credit meeting reports.

• Records accurate notes on all communication in AR system.

• Utilizes company databases and software for data and information to help with collection efforts.

• Assigned to larger and major accounts.

• Have the knowledge and understanding of all the processes and procedures in the department.

• Have the ability to be the lead trainer and be able to document processes and procedures.

Qualifications

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) or four years of extensive hands-on experience with equipment and/or training; or equivalent combination of education and experience.

About Quinn

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

We have 22 locations with endless opportunities in Central and Southern California.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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