Job description
About us:
Since 1998, our team of expertly trained asset recovery professionals has been providing statewide professional legal services, excelling in client satisfaction. It is our goal to provide all clients with a prompt turn-around. Our team understands the importance of client relations while maintaining strong communication and informative updates in real-time.
Asset Recovery Team Member:
Primary job duties include but are not limited to:
- Maintaining databases
- Labeling and updating paper files
- Sorting files, digital or paper, into their proper locations
- Gathering and organizing files and documents for coworkers’ use, such as for reports
- Maintaining supply inventories
- Calling for maintenance and repairs of various office equipment as needed
- Answering phone calls and responding to e-mail regarding documentation organization
- Photocopying, scanning, and sending faxes
- Sorting, delivering, picking up, and sending mail
- Maintaining office cleanliness
Skills:
Excellent verbal and written communication skills
- Proficiency with computers, software, and databases
- Accelerated typing speed and accuracy
- Excellent attention to detail
- Discipline and focus
- Communication: Listening, writing, and speaking effectively.
- Planning/Organizing/Prioritizing: Manages work scheme in detail and complete before the deadline.
- Flexibility/Adaptability: Handles multiple assignments or tasks and adjusts workload to suit real-time conditions to meet deadlines.
- Interpersonal abilities: Possesses the ability to work with internal and external clients. Strong interpersonal skills such as negotiating, problem-solving, and knowledge-sharing are required.
- Problem-solving: The ability to control and deal with issues that arise by collecting information, analyzing situations, share solutions, and apply them to resolve the issue efficiently time.
- Teamwork: Can collaborate with other team members to achieve goals.
The Recovery Specialist will:
Acquire working knowledge of the FDCPA and State Collection Laws while understanding the recovery management cycle with asset recovery and subrogation.
Update customer information such as phone numbers, e-mails, addresses, contact notes, etc.
Satisfactory preliminary criminal history background check. The ability to perform this job as well as all assigned duties successfully. Previous experience in third-party collections or related industry preferred but not required. Reasonable accommodations may be made, to enable individuals with disabilities to perform the essential functions. This role may include high-volume correspondence to assigned customers in a fast-paced, goal-oriented recovery and subrogation department.
Education or Experience:
High School Diploma or GED preferred.
Fast Track Legal is committed to a diverse and inclusive workplace. Fast Track Legal is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender Identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
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