Job description
Supervisory Responsibilities:
Duties/Responsibilities:
Required Skills/Abilities:
- Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job.
- Trains and oversees employees involved in billing functions.
- Directs assigned tasks and provides assistance as needed.
- Assists with performance evaluations.
Duties/Responsibilities:
- Oversees the preparation of statements and bills.
- Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
- Reviews work of billing staff to ensure accuracy, resolving inconsistencies as needed.
- Creates and provides a prioritized list of clients to be invoiced to team members.
- Locates, or assists in location of, hard-to-reach clients.
- Drafts and distributes weekly reports of invoicing and billing metrics.
- Advises staff on proper, legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
- Provides customer support to customers with disputes or inquiries concerning invoices or billing process.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Proficient with Sage Intacct preferred.
- Basic understanding of collection practices and laws.
- Excellent interpersonal and supervisory skills.
- Ability to act with discretion, tact, and professionalism in all situations.
- Ability to maintain records and produce reports.
- Extreme attention to detail.
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