Job description

Basic Qualifications:

• Daily operational support of the Collibra application, metadata import schedules, and overall operating model implementation Test and Perform application upgrades.
• Experience analyzing errors, troubleshooting, configuring, setting permissions, and performing application administration of COTS/SaaS tools supporting large-scale business transformation programs.
• Experience with writing guides, arming tier 1 with FAQ’s/answers to common questions and.
• thinking of other ways to proactively engage with users (welcome package for new users).
• Experience with triaging support from support desk, tracking/prioritizing feature requests, evaluating change request impacts, organizing RCAs.
• Strong customer service orientation with strong oral and written communication skills.
• 2 to 5 years of professional experience working with and administering complex COTS/SaaS products.
• 1 to 3 years of Collibra data catalog administration experience or related experience.
• Content Management/Knowledge Base
• Knowledgeable in BPMN and Workflow creation
• Skilled at Java, Rest API, JSON, XML, and SOAP

Job Types: Full-time, Contract

Pay: $50.00 - $60.00 per hour

Schedule:

• 8 hour shift

Application Question(s):

• Please mention your interest in Working on W2 or 1099?

Experience:

• Collibra Data Catalog (Required)
• COTS/ SaaS (Required)
• BPMN/Workflow stream (Required)
• Java (Required)

Work Location: Remote

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