Community Health Worker

Full Time
Orlando, FL
Posted
Job description

Working within an interdisciplinary care team including a Behavioral Health Specialist, Registered Nurse, Social Worker, Pharmacist and Primary Care Physician, the Community Health Worker is responsible for proactively engaging patients identified as high-risk and implementing targeted interventions to address social needs and increase access to care.
This role requires an understanding of how socioeconomic stressors can impact ability to engage in healthcare and subsequent health outcomes. Experience will ideally include prior work with patients with behavioral health diagnoses, as well as in navigating local community-based resources and benefit applications.
This role has a mobile presence, involving travel to patients’ homes, treatment facilities and community-based settings, and assigned clinics to facilitate and foster connections

Workstyle: Primarily working in the field as well as from home, local travel to meet with members

Location: Must reside within 40 miles of Orlando, FL

Hours: Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs.

Major Duties and Responsibilities

  • Identify existing barriers to engagement with necessary resources and supports
  • Provide education around maintenance of chronic health conditions, as well as available options for behavioral care and social support
  • Initiate care planning and subsequent action steps for high-risk members, coordinating with interdisciplinary team
  • Refer patient to necessary services and supportsThis field may include but is not limited to: assistance with transportation, food insecurity, navigation of and application for benefits including LTC, Medicaid and LIS, obtaining necessary prescription medications, organizing schedules of follow up appointments, alleviating social isolation

Required Qualifications

  • Minimum of 2 years of experience working in human services and navigating community-based resources
  • Community Health Worker Certification (if available within state), or willingness to complete within one year

Preferred Qualifications

  • Experience conducting in-home patient visits
  • Experience working with patients with behavioral health conditions and substance use disorders preferred
  • Familiarity with state Medicaid guidelines and application processes preferred
  • Bachelor’s Degree Preferred

Requirements while working at home

  • Must have the ability to provide a high speed wireless, DSL or cable modem (including VPN tunnel) for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Driver's License, Reliable Transportation, Insurance This role is part of Humana's Driver safety program and therefore requires an individual to have:

  • a valid state driver's license,
  • proof of personal vehicle liability insurance with at least 100/300/100 limits,
  • and a reliable vehicle.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Relocation assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus pay

License/Certification:

  • Community health worker (Preferred)
  • Driver's License (Required)

Work Location: On the road

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