Job description

CTM MARKETING - CUSTOMER SERVICE REPRESENTATIVE

EXPERIENCE:

• 1-3 years of restaurant, retail, or hospitality experience
• High School Diploma
• 2 or 4 year degree in Business, Marketing, Politics, Media, Communication, History, or English (preferred but not required)

QUALIFICATIONS:

• A positive and energetic attitude

• The ability to work with a team

• Excellent interpersonal, written, and verbal communication skills

• A self-motivated personality

• A love for competitive environments and a growth mindset

ABOUT US:

Working at CTM Marketing is an exciting, outgoing, and people oriented work environment. Our culture and community consists of talented team members who are ambitious, positive, knowledgeable, and determined, to not only assist our company, but also to succeed themselves. We are a premier marketing and sales consulting firm that aims to improve our customer satisfaction and marketing strategies by the way we interact face-to-face with others.

Working for our team means potentially having the freedom to explore all kinds of career options from customer service, training, and tech support, to management, recruiting and more. However, as an employee for CTM Marketing, giving back matters just as much, if not more. That is why we take great pride in our ability to give back to the community and our participation in global philanthropy projects.

RESPONSIBILITIES - Customer Service Representative

• Setting daily client appointments

• Interacting with customers face-to-face

• Overseeing the trainings of newer associates

• Assisting in recruiting for potential new candidates

• Office administration

• Planning events and hosting small group meetings

While our team is able to train you to do this position, there are certain qualities that we are looking for an employee to already have. These include having a strong work ethic, determination, passion, critical thinking skills, and being a team player who is open to learning new things. We are not asking much from a candidate besides showing up, working hard, and assisting our team with equal amounts of integrity.

If you feel like you have any of the above characteristics, we would love for you to join our team!

Check out our website to learn more about our company!!

www.ctmmarketingsyracuse.com

You can submit your resume by clicking APPLY NOW!

*Note: This is NOT a remote position

Job Type: Full-time

Pay: $58,500.00 - $72,900.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
Due to current public health concerns we have elevated our normal cleaning policy as well as issued several personal hygiene and protection devices to our employees. All meetings that can be done virtually will be done virtually to best protect all.

Ability to commute/relocate:

• Burlington, MA 01803: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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