Job description

Marathon Group is an automotive administrative company with offices in O’Fallon, IL and Houston, TX. Our organization provides administrative services for a variety of clients within the automotive industry, providing support to a network of nationwide customers. Our Belleville, IL location is looking to bring on a FULL-TIME customer service representatives to add to our team of talented customer support staff. Experience in call center environment, with emphasis on customer service and client relations is a huge plus. Knowledge of the automotive industry is a plus, but not required.

Job Duties

- Handle Inbound Customer Support Calls

- Access and Explain Contract Benefits and Coverage

- Process Incoming Electronic Customer Questions

- Process Incoming Client Support Requests

- Place Outbound Concierge Service Calls to Customers

- Misc. Weekly/Monthly Administrative Duties

Job Benefits

- Competitive Compensation Plan

- Advancement Opportunity

- Employer Match 401k

- Health, Dental, & Vision Benefits

- Multiple Incentive Programs ($2k - $5k annually)

- Yearly Bonus ($1k to $3k)

- Provided Lunch

- Monthly Team Building Outings

- Healthy Living Incentives

- Vehicle Coverage Benefit

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Belleville, IL 62221: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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