Follow Up Billing Representative

Full Time
Nashville, TN 37210
Posted
Job description
Title: Follow Up Billing Representative
Location: Nashville, TN
Employment Type: Full time, Hourly
Pay Rate: $18.00 - $20.00 per hour depending on experience
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo
DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We’re revolutionizing the delivery of healthcare and we need a Follow Up Billing Representative to join us!

Responsibilities:
  • Contact payers to verify claim status via phone or web and follow up on unpaid claims
  • Process appeals on aged insurance claims/denials
  • Ability to analyze, identify and resolve issues which may cause payer payment delays
  • Identify and resolve claim edits through understanding of billing guidelines and payer requirements
  • Reconcile commercial and government accounts, ensuring CPT and diagnostic codes are accurate
  • Interpret terms for Managed Care, Commercial, Medicare, Medicaid and Workers' Compensation and No Fault when applicable
  • Review all EOBs for correct payment, deductible, adjustments, and denials
  • Determining the status of claims with the insurance company, if the claim meets contractual agreements or needs adjustment
  • Reconcile account balances, and verify payments are applied correctly
  • Maintain well aged accounts, promptly resolve and resubmit denied unpaid claims in a timely and efficient manner
  • Follow up on Appeals/corrected submitted claims
  • Review and correct billing errors, which require a strong knowledge of CPT and ICD-10 coding
  • Review and audit customer service account inquiries
  • Receive inbound/outbound customer service calls
    Provide excellent customer service to all patients, Insurances & Facilities
  • Review and correct all rejections in clearing house
  • Other duties as assigned
Requirements:
  • 1+ years billing follow-up experience with a high-volume practice or clinic, ambulance experience preferred
  • Excellent organizational skills and the ability to multitask in a fast-paced environment
  • Analytical - collects and researches data; uses intuition and experience to complement data
  • Excellent Follow-up skills including appeals/reconsiderations
  • Familiarity with Microsoft Office Suite
  • Working knowledge of Zoll Data Systems
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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