Loss Prevention & Inventory Control Manager
Job description
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17.000 employees worldwide and shape your future at HUGO BOSS!
As the Loss Prevention & Inventory Control Manager, you will manage Inventory Control and Loss Prevention responsibilities to prevent loss in inventory and loss in other company assets. Performs, oversees, plans, and directs all aspects of HB USA and Canada inventory control & loss prevention responsibilities, objectives, and initiatives. You will be responsible for ensuring the accuracy and integrity of the company’s inventory at the retail store level. Responsible for scheduling and execution of physical and cycle count inventory in all retail locations in US and Canada. Compile, and investigate physical inventory results, work with retail operations and stores teams to understand reasons for inventory shrinkages, prepare management comprehensive physical inventory results reports, and support Retail teams with initiatives to improve physical inventory results and minimize inventory losses.
Responsible for all loss prevention responsibilities as commission fraud, cash fraud, credit card fraud, etc. to minimize losses for HB USA and Canada. Determine risk exposure or potential liability and develop risk control measures. Lead all inventory control and loss prevention investigations and partner with internal / external stakeholders to resolve open concerns and recover losses. Develop exception reporting to help identify potential inventory control and loss prevention concerns to help address these concerns on a timely manner. Work with various business teams to develop Best Practice and teach such best practices to the IC/LP and other business teams to safeguard all company assets. A hands-on approach on team development and an open mind to look at things differently! Conduct and resolve theft investigations; identify and resolve shrink control deficiencies. Partner with store management to identify shrink priorities and develop shrinkage reduction strategies. Coordinate and deliver all Loss Prevention Training and Orientations; provide developmental training.
What you can expect:
Responsibilities include, but not limited to the following:
- Manage HB USA and Canada Inventory Control and Loss Prevention responsibilities to prevent loss in inventory and loss in other company assets.
- Develop exception reporting to help identify potential inventory control and loss prevention concerns to help address these concerns on a timely manner.
- Work with various business teams to develop Best Practice and teach such best practices to IC/LP and other business teams to safeguard all company assets.
- Develop KPI trackers to measure and report the performance of the IC/LP team to management.
- Develop and prepare monthly IC/LP management reporting.
- Partner with various internal business partners as well as external partners (i.e. policy) during investigations of inventory control and loss presentation incidents on a timely manner to prevent further losses as well as recovery of losses.
- Performs, oversees, plans, and directs all aspects of HB USA and Canada inventory control & loss prevention responsibilities, objectives, and initiatives. Responsible for ensuring the accuracy and integrity of the company’s inventory at the retail store level.
- Responsible for scheduling and execution of physical and cycle count inventory in all retail locations in US and Canada. Compile and investigate the physical inventory results, work with retail operations and stores teams to understand reasons for inventory shrinkages, prepare management comprehensive physical inventory results reports, and support Retail teams with initiatives to improve physical inventory results and minimize inventory losses.
- Responsible for all loss prevention responsibilities such as commission fraud, cash fraud, credit card fraud, etc. to minimize losses for HB USA and Canada. Determine risk exposure or potential liability and develop risk control measures.
- Lead all inventory control and loss prevention investigations and partner with internal / external stakeholders to resolve open concerns and recover losses.
- Oversee and facilitate all physical/cycle inventory counts, document and report outcome and financial impact to management and working with operations management to ensure accuracy of financial and physical inventories and to resolve errors in a timmely manner
- Monitoring of all stock movement, including warehouse deliveries, inter-store transfers, end-of-season returns to warehouse and faulty stock movements, and ensure company procedures are followed for prevention of inventory losses.
- Tracking non-compliance of best practice in inventory control procedures. Work with Retail Operations and Human Resources on actionable steps to resolve non-compliance issues and to prevent further losses.
- Support in establishing best practices in inventory control procedures.
- In-depth analysis and investigation of physical stocktake deviations in high shrink locations.
- Reporting and reconciliation of open POs and partner with all business teams (warehouse, Retail Operations, stores, Accounting, IT, etc.) to ensure 360-degree management of inventory to prevent merchandise losses.
- Partner with Retail Operations team to support queries relating to stock movements.
- Support all retail locations in enquiries about open shipments, returned merchandise, damage processes, etc.
- Compile concise actionable reports for executive management team.
- Ability to travel, including some overnight travel to conduct loss prevention and inventory control audits in retail locations.
- Some early mornings, late nights, and some weekends might be needed
- Some Travel is required
- Responsible for all Loss Prevention responsibilities such as commission fraud, cash fraud, credit card fraud, etc. to minimize losses for HB USA and Canada. Determine risk exposures and develop risk control measures.
- Supervise surveillance, detection, or criminal processing related to theft and criminal cases
- Investigate or interview individuals suspected of shoplifting or internal theft
- Visit stores and other Hugo Boss facilities to ensure compliance with company policies and procedures
- Develop policies and procedures to prevent loss in the company
- Work with all business teams to identify loss prevention concerns and facilitate a Best Practice approach on resolution
- Internal theft investigations - coordinate with HR and Corp partners on resolutions as well as recovery of loss
- Development of a clear strategy for the proactive reduction of inventory shrink with all business leaders
- Understand and utilize Loss Prevention systems / programs for accurate reporting, timely investigations, and actions to minimize company loss
- Oversee installation and operation of covert surveillance equipment and systems
- Maintain and enhance internal/external case tracking database
- Maintain professional liaison with law enforcement to ensure appropriate coordination of investigations and/or prosecutions to solve theft or fraud cases.
- Coordinate and provide support for all investigations of fraud, theft, and duplicity
- Monitor alarm reports/codes for all retail stores
- Ensure proper reporting, record keeping and retention of loss prevention activity
- Assist with development of best practices and policies for USA and Canada, in the form of addendums to the SOM, that relate to Loss Prevention
- Partnership with AG and various subsidiary Loss Prevention managers to collaborate on best practices
- Any other ad hoc tasks related to inventory control and loss prevention.
- Manages security/loss prevention operations on a daily basis
- Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response
- Ensures that all areas of the property are safe and secure
- Maintains logs, certifications and documents required by law and Standard Operating Procedures
- Assists in the development and implementation of emergency procedures
- Conducts investigation of all losses of property assets and refers to proper management for disposition
- Comply with all Corporate Loss Prevention safety and security management guidelines and procedures
- Recognize success across areas of responsibility
- Implements action plans to monitor and control risk
- Administer property policies fairly and consistently
- Analyzes information and evaluating results to choose the best solution and solve problems
- Develops and maintains a working relationship with local law enforcement authorities
Your profile:
- +7 Years of Retail Industry Inventory Control and Loss Presentation experience
- Retail Industry Experience a must
- Data analysis skills a must.
- Proficiency in at least mid-level Excel is a must
- Strong planning, critical thinking, problem-solving, and organizational skills.
- Must be detail-oriented with a high degree of accuracy.
- Familiarity with Inventory Control in a retail setting.
- +7 years of experience in the security/loss prevention or related professional area
- 2 or 4 -year degree from an accredited university in Criminal Justice or related major;
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
- SAP experience is required.
- Excellent verbal and written skills / Ability to communicate effectively with Business teams.
- Ability to work in a fast-paced environment.
- Must be able to work independently.
- Ability to prioritize tasks.
- Ability to handle tense situations maintaining a professional demeanor a must.
Your benefits:
HUGO BOSS offers a comprehensive benefits package which includes:
- Hybrid Working Model
- Flexible Commuting
- Flexible Fridays & Summer Fridays
- Paid Parental Leave for FT employees
- 21 paid days off (pro-rated based on first year of employment) plus your Birthday off
- Generous Employee Discount Program
- Medical, Dental, Vision Benefits with Health Saving Account (HSA) option
- SHIP (Share Investment Program)
- Offers eligible employees the opportunity to become a co-owner and acquire shares in HUGO BOSS AG at special SHIP conditions.
- 401(K) with company match
- Flex Spending Account (FSA)
- Commuter Benefits (Pre-tax)
- Voluntary Benefits and Critical Illness
- Company sponsored Life and Disability benefits
- Employee Assistance Program (EAP)
- Discounts for auto/home/pet insurance
The expected base salary range for this position is from $80,000 - $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
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