Job description

KEY ESSENTIAL FUNCTIONS:

• Coordinate and ensure the overall functional operations of the front desk station
• Maintains observation of safety issue and immediately reports any concerns to appropriate authority
• Proficient in the use of computer, EHR, LabCorp and other electronic record systems
• Checks patients in and out of the program daily and verify patient attendance
• At check-in notifies patient when a service provider appointment is scheduled and/or lab testing are requested
• Provides patient with specimen cup and printed label
• Reports incidents, accidents and patients concerns or problems to appropriate clinical staff
• Documents status of clinic in staff communication logbook
• Monitor patient conduct and overall behavior during tour of duty
• · Provides general operator services, operates paging/telephone system as required
• · Attends and participates in in-service educational classes and on-the-job training program as directed
• · Assists with administrative duties as directed, assists other departments in administrative matter as directed
• Perform other duties as assigned

REQUIREMENTS:

• · High School diploma or GED required.
• Must have CASAC-T certification
• · Minimum of one (1) year experience in Substance Abuse/Mental Health.
• o Supporting Recovery with Medications Addictions Treatment (MAT)
• · Obtain within thirty days of hire:
• o Screening, Brief Intervention and Referral to Treatment
• o CASAC Canon of Ethics (6 hours)
• o Confidentiality related to 42CFR (3 Hours)
• o Mandated reporter (2 hours)
• · Excellent organizational, reporting, recordkeeping skills.
• · Ability to effectively communicate orally and in writing.
• · Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
• · Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements.
• · Bilingual – Spanish speaking a plus.

Job Type: Full-time

Pay: $21.97 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Jamaica, NY: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you ever worked at Acacia Network or any of its affiliates?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• New York State CASAC-T Certification (Required)

Work Location: In person

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