Job description

Established plastic and reconstructive surgery practice in prime Beverly Hills, is looking for a Patient Care Coordinator that can deliver compassion and sensitive care to our patients with white glove service. The Patient Care Coordinator is a sales consultant role and is responsible for patient relations pre and post-operatively and driving revenue goals for the practice.

Job Responsibilities:

• Responsible for calling new leads, patients, and referrals.
• Follows up with existing and new patients to intake, understand transformational goals to match their desired results.
• Provides consultative information to prospective, new, and existing patients daily.
• Continuously builds and maintains patient relationships for retention.
• Independently and collaboratively solves patient relation concerns and understanding escalations to involve senior leadership.
• Ensures all guest questions and concerns are addressed professionally and resolved within 24-48 hours.
• Responsible for meeting individual productivity targets through lead conversion and booking rate by effectively communicating and demonstrating the unique value of the surgeon and company.

Education and Experience Requirements:

• High school diploma or GED equivalent. Bachelor's degree preferred
• Minimum of 2 years of successful sales experience meeting assigned productivity goals, preferably in plastic surgery, medical aesthetics, cosmetic dermatology
• Strong closer in short sales cycle
• Computer proficiency is a must preferably with experience using practice management software and EMR systems.
• Demonstrate strong communication and interpersonal skills are a must. This is a drama free zone. Team player mentality.
• Must work with a sense of urgency and attention to detail.

Nice to Have But Not Must Have:

• Bilingual English and Spanish
• Experience working with insurance

*Bonus pay and paid holidays after 90 day trial period.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work setting:

• In-person
• Private practice

Ability to commute/relocate:

• Beverly Hills, CA 90210: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales (Required)
• Plastic Surgery (Preferred)

Work Location: In person

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.