Founded in 2013 with the desire to create a lifestyle through craft beer, Trillium is a New England farmhouse-inspired brewery rooted in community and shared experiences. Our core values drive our approach: a desire to push the boundaries of experimentation with innovation and education, and a focus on hospitality in warm and welcoming spaces with a wide range of styles for a diverse audience. Trillium operates a production brewery and taproom in Canton, a greenhouse-inspired brewery and taproom in Fenway, a beer garden and brewery on the Rose Kennedy Greenway, and a brewery, taproom, and restaurant in Boston’s historic Fort Point neighborhood.

Essential Job Duties and Responsibilities:

• Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting.
• Memorize our food and beverage menus and make recommendations to our dining room guests.
• Take food and beverage orders and enter them into our point of sales system in a timely fashion.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Address guests' service needs in a professional, positive, and timely manner.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Work shifts as support staff when needed
  

Additional duties may be assigned as necessary.

Desired Qualifications & Abilities

Experience

• Minimum 18 years of age
• 1 year waitstaff experience
• TIPS training required by start date

Knowledge, Skills, and Abilities

• Willing to work a flexible schedule including nights and holidays.
• Exceptional guest service skills
• Ability to work in a high energy, fast-paced environment.
• A strong team player, organized with great attention to detail
• Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.
• Follow appropriate procedures for serving alcohol (e.g. TIPS)
• Knowledge of food service regulations an asset
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

Benefits:

• Health, Dental, and Vision Insurance
• 401K
• Paid time off
• Educational Reimbursement Program
• Philanthropy match
• PPE Reimbursement
• Employee Assistance Program
• Trillium Discount
• Trillium Comp Card
• Employee Gym