Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

At Optum, the mission is clear: Help people live heathier lives and help make the health system work better for everyone.

LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and wellbeing of Americans. By joining OptumServe, you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system.

LHI, founded in 1999 and acquired by Optum in 2011, specializes in creating and managing health care programs through on-location services; patient-specific, in-clinic appointments; telehealth assessments; or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own.

The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, “all other duties as assigned” will be expected for each position.

A Clinical Operations Supervisor, RN assists in the maintenance of all aspects within the Clinical Operations Department and monitors all tasks completed, including supervising the Clinical Operations staff to ensure that productivity and quality standards are met, acting as a resource regarding regulatory standards and departmental processes, monitoring LHI policy adherence and performance evaluations, and assisting with the reporting and planning of department goals.

Hours for this position are 8am - 5pm CST.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges

Primary Responsibilities:

• Administer department policy and procedures to include handling employee issues, monitoring PTO and overtime, timesheet approval, assisting with interviewing, oversight of new hire orientation and routine departmental tasks

• Supervise Clinical Operations staff to ensure that productivity and quality standards are met

• Run queries and analyze data to determine best utilization of departmental staff resources in relation to work volume and skill sets of staff

• Communicate productivity status and departmental concerns to Manager and provide input for recommended changes

• Recommend process flow changes when needed

• Act as a resource to Clinical Operations staff regarding regulatory standards and ensures adherence to regulations and contractual requirements

• Identify need for and assists with development of training and updates for all Clinical Operations staff

• Communicate, organize, delegate, and work cooperatively as a member of the Clinical Operations Management team to ensure goals/objectives of department are accomplished timely and within budget parameters

• Cultivate a positive environment while supporting team member growth

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate’s Degree in Nursing in Health Information Technology, Business, or related field OR a combination of college education, healthcare experience, and / or military experience totaling at least 3 years

• An active, unrestricted RN licensure in state of residence

• 1+ years prior supervisory or project leadership experience

• Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:

• Proficient use of a computer, including database experience

• Military background and familiarity with a production operation

• Knowledge of analyzing and reporting statistical data

• ISO experience/knowledge

• National Career Readiness Certificate

Soft Skills:

• Ability to problem-solve in a fast-paced environment, multitask, and meet tight deadlines

• Ability to perform detailed work with high degree of accuracy

• Excellent verbal and written communication skills, and analytical thinking skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with LHI. Our focus is simple. We're innovators in cost-effective health care management. And when you join our team, you'll be a partner in impacting the lives of our customers, and employees. We've joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We're located on the banks of the beautiful Mississippi River in La Crosse, WI, with a satellite office in Chicago, and remote employees throughout the United States. We're supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,7800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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