Job Summary

The Target Case Manager secures, coordinates, monitors, links and advocates for unified goals and services with organizations and personnel on behalf of the identified patient and their family, in targeted populations, in order to meet their individual needs, and achieve successful outcomes.

Duties and Responsibilities

• Works with community partners and available resources, attempting to minimize barriers that prevent the identified patient and family from accessing services
• Gathers and relays clinical information to secure funding for mental health services for patients, who are identified as needing a higher level of care due to emotional or behavioral difficulties and substance abuse, frequently classified as SMI (severe mental illness) or SED (severe emotional disturbance) or SUD (Substance Use Disorder)
• The Target Case Manager and the treatment team collaboratively develops goals and works on identified treatment needs in different domains of functioning: Basic Care, Educational, Vocational, Physical Health, Legal, and Mental Health
• Adheres to Cultivate policies and procedures
• Performs other duties as assigned

Qualifications

• Bachelor's degree in a helping field
• One year of experience working with the targeted populations

Knowledge, Skills and Abilities:

• Process and deadline driven, keen attention to detail
• Highly motivated and energetic during work hours while maintaining a record of reliable attendance and punctuality
• Ability to deliver timely results while managing multiple projects with competing priorities
• Excellent interpersonal skills
• Sophisticated communication skills including actively listening
• Ability to work independently or as part of a team
• Ability to form and maintain relationships and to model and encourage positive collaborative behaviors
• Proficient in the use of the Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook eMail and Calendar
• Ability to successfully complete required background and drug screens

Working conditions

Physical Conditions:

• Ability to bend, kneel, crouch, and spend time on your feet as well as an ability to lift items up to 50 lbs

• Endurance to move rapidly from a seated position to a standing position to accommodate treatment plan and/ or for the safety of the patient
• Requires eye-hand coordination and manual dexterity enough to operate office equipment, etc.
• Ability to communicate effectively using audio and video tools provided through various tools, accessed through electronic devices