Technical Writer/Editor I-IV

Location: Fort Sam Houston, TX

FLSA Classification: Exempt - Salaried

Employment Class: Full-Time Regular

Position Summary:

Advanced Computer Learning Company, LLC is seeking a qualified candidate to serve as a Technical Writer/Editor at one of four levels for the Medical Center of Excellence (MEDCoE) at Fort Sam Houston, Texas.

Essential Duties & Responsibilities:

• Review, edit, and write various technical documents, reports, and manuals for training and documentation.
• May be responsible for coordinating the display of graphics and the production of the document.
• General tasks include:
  • Review and edit existing content to conform to relevant standards and maximize clarity.
  • Create clear, organized external and internal documents for stakeholders.
  • Develop standards and protocols with team members for project documentation.
  • Maintain stylistic, notational, and organizational standards to unify communications.

Experience/Education/Common Task Requirements:

Specific Experience/Skills:

• Advanced writing ability is a core competency for technical writers.
• Possess in-depth knowledge of a particular area, such as human resources, training strategies, medical systems, computer science, engineering, mathematics, applicable federal policies, regulations, standards, or the various sciences.
• Experience with Medical programs, training, doctrine, or policy is a plus.

General Experience/Education levels:

• Level I: Up to three (3) years of experience and a BA/BS degree or certification. Experience at this level demonstrating responsibility in assisting more senior positions and/or performing functional duties under the oversight of more senior roles.
• Level II: Four (4) to ten (10) years of experience and a BA/BS or MA/MS degree or certification. Experience at this level reflects performing all applicable duties independently.
• Level III: Over ten (10) years of experience and/or a MA/MS degree or certification. Experience at this level includes working on high-visibility or mission-critical aspects of a given program and independently performing all functional duties. May oversee the efforts of less senior staff and/or be responsible for the actions of all staff assigned to a specific project/task.
• Level IV: A Subject Matter Expert (SME) with qualifications and/or particular expertise that are exceptional and/or highly unique. SMEs do not have specific experience/education qualifications but are leaders for a given area of knowledge. SMEs typically initiate, supervise, and/or develop requirements from a project's inception to conclusion for complex to highly complex programs. Provides strategic advice, technical guidance, and expertise to program and project staff; offers detailed analysis, evaluation, and recommendations for improvements, optimization development, and/or maintenance efforts for mission-critical challenges/issues; consults with the client to define needs or problems; supervises studies and leads surveys to collect and analyze data to provide advice and recommend solutions.

Common Task Requirements:

• Prepare reports, memos, letters, forms, briefings, emails, and other documents using Microsoft Office, Word, Excel, and PowerPoint software.
• Make changes to Word documents, modify Excel spreadsheets and PowerPoint presentations to enhance their effectiveness, or repair/correct minor errors.
• Accomplish any training necessary to execute tasks
• Provide customer service as needed and respond to information requests
• Operate office equipment such as fax machines, copiers, and phone systems and use computers for spreadsheets, word processing, database management, electronic mail, and other applications.

Other:

• Successful candidates will be subject to Government security investigation and must meet eligibility requirements for access to classified information.
• Position upon award of contract
• EOE