Please note that CNI is closely monitoring Executive Orders and will be following any final decisions or mandates regarding the COVID-19 Vaccination as a federal contract provider.

SUMMARY

The Training Manager supports the activities of the Centers for Disease Control and Prevention (CDC), Center for Global Health (CGH), Informatics and Information Resources Office (IIRO) Overseas Business Management System (OBMS) project. This position provides will develop and deliver a variety of training programs supporting the OBMS portfolio of applications, to an international audience serving over 40 CDC Country and Regional Offices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

Develop curriculum and content focused on system benefits and value, and integrated with program communications efforts, teaching Country Offices and CGH headquarters staff how to effectively use the system and maximize the benefits of using OBMS in their operations.

Support IT adoption activities as required by the project, such as but not limited to, delivery and management of training communications, plans and organizes meetings, drafts communication materials such as fact sheets, job aids, instructional guides, Web content, briefings, and presentations, creates and delivers training materials, performs demonstrations, arranges logistics and other events in order to engage and inform stakeholders.

Supports the development and organization of performance metrics to assess and evaluate change adoption and utilization of changed functions and/or systems. Applies evaluation methodologies to regularly assess effectiveness and sustainability of change management strategies and activities. Collects and analyzes feedback, diagnoses any gaps and remaining resistance, and identifies process improvements.

Conducts and/or reviews IT training needs assessments. Formulates statements of training problems based on needs assessment, and determines training objectives. Devises plans of action for addressing / resolving assessed needs.

Determines best training and media approach for accomplishing training objectives. Incorporates proven training techniques incorporating employing virtual, asynchronous, synchronous, or in-person methods.

Designs, develops, and implements training curriculum. Prepares student materials ( i.e., course manuals, workbooks, handouts, tests, laboratory exercises, etc.). Prepares instructor materials ( i.e ., course outline, background material, training aids, etc).

Conducts training sessions ( i.e., formal classroom courses, workshops, seminars, webinars, etc.). Develops and administers written and practical exams. Writes performance reports to evaluate performance of trainees.

Designs / implements course completion certificates and course critique forms.

Conducts post training evaluation surveys to identify the effectiveness of training. Reviews training course content and methods of training. Revises course structure and/or materials, as needed, for improved quality of training programs.

Works with Learning Management System (LMS) Administrator to create, implement, and modify course content in the Health & Human Services Learning Portal.

Supports emerging program needs and priorities.

Responsible for aiding in own self-development by being available and receptive to any training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize output.

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and Human Resources. Will immediately correct any unsafe conditions as the best of own ability.

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) both for themselves, and the company as a whole. Fosters an environment in which they and their employees will r eport any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.

EDUCATION / EXPERIENCE

Bachelor's degree (B.A.) at minimum in related field of study with 6 or more years’ experience in systems training and curriculum development. Additional training in Instructional Design and Blended Learning techniques desired.

Ability to develop training programs in a variety of programs such as SharePoint, Zoom, Teams, Adobe Campaign, Planner, MS Forms, Adobe Create Cloud, MS List, MS Office Suite, HHS Learning Portal.

Prior experience implementing ADDIE training development and Kirkpatrick learning assessment methodologies

Prior experienced developing and presenting system training to international audiences required.

CERTIFICATES / LICENSES / REGISTRATION

JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

Operational knowledge and understanding of CDC systems and standard software.

Skilled proficiency in the use of Microsoft Office Suite (i.e., Word, PowerPoint, Excel, Outlook, etc.) with ability to quickly grasp specialized software programs.

Ability to develop and implement wide variety of training programs, including developing and conducting training and evaluation sessions in a classroom setting with enthusiasm and clarity.

Versatile and advanced knowledge of proven training methods and techniques related to subject matter.

Excellent written and verbal communications skills with ability to prepare quality course materials and presentations.

Exceptional skills in researching, writing, reviewing and editing technical training materials and methods.

Ability to plan, organize, coordinate and execute work.

Excellent skills in formatting, preparing and editing written / electronic documents with ability to use correct grammar, spelling and usage of the English language.

Ability to read and interpret common information systems documents and translate into layman terminology for use in course materials.

Excellent interpersonal relations skills with ability to effectively interact with others in the performance of assigned duties.

Ability to meet deadlines and work under pressure.

Ability to work both independently and in a team environment.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

*For Colorado candidates - In compliance with Colorado’s Equal Pay for Equal Work Act, the salary range for this role is $95,000-$120,000; however, CNI considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

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