Job description

POSITION PURPOSE:

The corporate Accounts Receivable Manager partners with sales and customers to identify and resolve AR collection issues by leading a team of collection specialists, special billing clerks and research clerks who support assigned portfolios. The position manages the AR function for the company, including customer contact, invoicing, reporting, collection, and adjustment processing while facilitating the completion of all departmental goals.

DUTIES AND RESPONSIBILITIES:

• Select, lead, develop, motivate and manage performance of a team of A/R Specialists, Special Billing Clerks, and Research Clerks who are responsible for the collection and accounts receivable recordkeeping for all company customer accounts ensuring that team members develop skill sets to efficiently and effectively collect on open receivables.
• Train employees on applying customer payments, collection of past due accounts, monitoring customer accounts, and reconciliation and account reporting ensuring appropriate training and knowledge transfer is conducted across all relevant business processes.
• Confirm that accounts receivable are current, that collections strategies are in place to balance customer service and meet payment goals, and ensure that the department adheres to all company policies and procedures.
• Generate and send out invoices through automated monthly process and by directing the activities of the Special Billing Clerks. Ensure that the billing system is accurate and up-to-date.
• Proactively monitor customer account details for non-payments, delayed payments, and other irregularities. Design, implement and monitor a plan for collecting outstanding amounts due.
• Direct the preparation of entries to record cash activity, customer adjustments and other transactions as required.
• Perform account reconciliations, and follow-up and collect payments across the company’s chain and non-chain business. Resolve accounting problems with internal and external customers. Coordinate the resolution of account discrepancies between customers and field locations. Make effective decisions involving customer issues to provide superior customer service at the lowest possible cost.
• Continuously develop and execute new approaches/procedures, leveraging best practices, to improve the efficiency and effectiveness of the AR department. Translate organizational vision into tactical plans and specific initiatives.
• Assist with month-end and year-end closing as required.
• Assist with A/R collections by directly contacting customers; investigate and resolve customer queries as required.
• Assumes other duties and responsibilities as directed by management.
• Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in accounting or other business field required.
• Minimum 10 years progressive A/R and customer service experience, including at least 5 years of experience managing large, diverse teams.
• Minimum of 7 years of experience in accounting positions.
• Minimum 5 years progressive experience developing and reporting on A/R metrics.
• Intermediate computer skills including Microsoft Dynamics AX, Word, & Outlook, Excel (advanced skills)

Job Type: Full-time

Pay: $105,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Dallas, TX 75244: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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