Job description

Account Executive

Job Description

Assisting Hands Home Care of Southwest Milwaukee is a “Goldilocks” regional home care business: not too big, not too small - -just right - - but also growing rapidly. We are a leader in providing home care services to the elderly throughout Greater Milwaukee and the entire Southeastern Region of Wisconsin. Our mission is to improve the quality of life for our clients, families, caregivers, and community without boundaries.

The Account Executive position is a Key Position for our Agency. This position is part of the overall Assisting Hands Management Team and with that comes an overriding commitment to achieve client care excellence and business development goals.

This position will have responsibility for sales generation within the Greater Milwaukee area. Assisting Hands utilizes a relationship development method to identify new client opportunities with referral sources. This approach emphasizes a trusted relationship between a referral source and an Assisting Hands Account Executive. Cultivating such relationships is an essential element of the role, requiring the Account Executive to work in the field far more than the office. The Account Executive also will have responsibility for nurturing and converting potential clients, once identified, through various means of outreach, which may include performing “Intakes” that involve in-home consultations/assessments, issuing proposals, and onboarding clients who enroll.

Duties and Responsibilities

· Build trusted referral relationships with health care professionals as a trusted, reliable, business partner. Examples include:

o Assisted Living Communities

o Rehab facilities

o Skilled nursing providers

o Hospitals

o Physician Offices

o Attorneys

· Meet with prospective new clients and present to them the benefits of utilizing Assisting Hands services, issue proposals and enroll them

· Collaborate with the Assisting Hands Care Coordinator, and her team, on the intake of new clients and successfully transitioning them to our care management process

· Be actively involved in 2 groups (e.g., Health care groups, church group, PTA, Alzheimer’s Association) so that you develop a network of people who can provide referrals

· Lead and support health fairs and other events that are put on by our referral sources

· Ensure Assisting Hands marketing literature is strategically placed throughout the community

· Follow up on internet leads

Requirements, Skills, Traits and Qualities

Requirements

· Post-secondary degree in relevant field

· 2+ years sales or customer service experience, preferably in health care or senior service setting

· Valid driver’s license and reliable vehicle

Essential Skills

· Good listener, focused on understanding others’ goals, issues and challenges, showing you care, treating everyone with respect and importance.

· Teacher/educator, instilling faith and confidence by demonstrating knowledge and connecting the dots between others’ needs and our services

· Convincing communicator when it comes to showing you have others’ best interests at heart and explaining why we are the best among the available options

Personal Traits

· Seeks strong personal relationships

· Cheerful, enthusiastic, optimistic, and upbeat

· Outgoing, extroverted, energized by spending time with other people, likes to talk and start conversations, and makes friends easily

· Courteous and helpful, confident and professional, able to win over the trust of referral partners and potential clients

· Collaborative

Professional Qualities

· Takes initiative, go-getter, open to challenges

· Focused, purposeful, understands what is needed to be successful

· Results oriented, sets goals to achieve desired success

· Resilient, able to cope with difficulty, negotiate obstacles, optimize performance in the face of adversity

· Proactive, methodical, comes prepared and always follows up

· Highly responsive

· Multitasker

Job Type: Full-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus
• Quarterly bonus

Travel requirement:

• No travel

Work Location: Hybrid remote in Franklin, WI 53132

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