Job description
A a Kempsville Building Material (a division of Carter Lumber) Account Manager is responsible for the success of sales and providing professional customer service. This is accomplished by supplying advice, performing estimates and processing orders. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.
Requirements to be Considered for the Position:
- Previous experience in a sales/customer service environment
- Previous knowledge and experience in the building materials industry
- Ability to read blueprints and understand construction practices
- Ability to multi task, organize, prioritize and coordinate work activities
- Friendly, outgoing personality
- Ability to participate effectively as a team member
- Ability to work a flexible schedule, including weekends and holidays
Responsibilities of the Position:
Sales Support:
- Assists in building and maintaining relationships with contractor customers by providing superior customer service.
- Acts as a point of contact at the store by supplying advice and information on products, estimates and delivery scheduling.
- Ensures all lines of communication are tied together.
- Ensures that sales and profit goals are met.
- Processes orders and ensures that materials are available for timely shipment.
- Ensures all company policies and procedures are followed.
- Other duties as assigned.
Knowledge & Training:
- Identifies personal growth needs and learning opportunities.
- Completes required safety training.
- Commits to continued learning on products, packages, procedures and more.
Benefits Provided (full-time employees):
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Employer-matching 401(k) Plan
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