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  This posting is for multiple vacant positions

The primary purpose of these positions is to provide extensive operational, logistical and administrative support to the Regional Offices.

Key Responsibilities:

• Providing a positive customer service experience for both internal and external customers.
• Present ideas clearly and effectively in written form.
• Possess knowledge of program policies and procedural aspects of the program to provide detailed administrative support to staff.
• Processing of outgoing and incoming correspondence via normal and expedited processing is required.
• Specific knowledge and application of accounting rules and guidelines to appropriately process incoming cash and checks.
• Providing team back-up in providing administrative coverage to other divisions and programs in the Regional Office.

The Division of Environmental Assistance and Customer Service (DEACS):
The Division of Environmental Assistance and Customer Service (DEACS) leads NCDEQ's
responsiveness to our customers. Through its non-regulatory technical services, DEACS helps its customers navigate regulatory and permitting challenges, improve environmental performance through sustainable practices and recognition programs, promote recycling material management programs and expand recycling infrastructure creating economic growth.

The NC Department of Environmental Quality:

The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life. Please visit our website at the Department of Environmental Quality for more information.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. This position is located at: Washington Regional Office, Asheville Regional Office, Fayetteville Regional Office.

Knowledge, Skills and Abilities / Competencies

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  Documented work experience compiling or creating flyers, memos, letters, spreadsheets and/or data.
• Demonstrated work experience in processing mail, ordering office supplies, answering telephones, scheduling meetings and/or other administrative support work.
• Demonstrated work experience in processing payments or expenditures and/or reviewing or auditing financial/budget information.

Minimum Education and Experience Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.