Job description
Job Description
AE 2100 Field Service Representative
Barbers Point, HI
As an AE2100 Field Service Representative for Rolls-Royce, you ‘ll play a key role supporting the United States Coast Guard C130J propulsion system. As an AE 2100D3 Field Service Representative supporting the C-130J Hercules aircraft system, you will work to provide technical guidance to the customer by establishing and maintaining a close liaison with relevant sections of the customer’s organization, Rolls-Royce Customer Support, Engineering and Program Management.
Innovate & Power the world
An exciting opportunity to be at the forefront of nurturing relationships with customers and provide support, all while based in Barbers Point, Hawaii.
At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet.
To ensure we continue to be pioneers of our industry, Rolls-Royce has a team of over 16,500 engineers around the globe. They include everyone from world experts in their field to those who manage hundreds of people and millions of dollars’ worth of investments. We recruit engineers at all levels and in a range of disciplines. And while we encourage specialization, we also offer freedom to cross-specialize and develop skills across a number of different areas.
Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more
here
.
Key Accountabilities:
- Providing assistance on technical issues to include, written communication, phone calls and electronic media relating to aircraft engine operations, maintenance, repairs, troubleshooting and logistics support
- Reviewing engineering changes with regards to their effect on the product in the field, including maintenance manual updates and coordinating communication plans with Customers on impact to their operations
- Collaborating with Customer Training Services, developing and conducting supplemental training to maintenance activities through on-the-job training and classroom instruction as appropriate
- Utilizing and supporting Rolls-Royce and Customer databases and diagnostic software programs to respond to technical and operational queries
- Supporting Manager(s) in executing AE 2100 Program and Deployed Services responsibilities
- Complying with any requirement to relocate assignment as determined by the business and/or the Customer to ensure Rolls-Royce business objectives and contract deliverables are met and Customer operational needs are supported
Basic Requirements:
- An Associates’ degree and 4+ years of experience in jet engine maintenance and/or an aviation in-field customer support role OR;
- A Bachelor`s degree and 2+ years of experience in jet engine maintenance and/or an aviation in-field customer support role OR;
- A Masters degree and 0+ years of experience in jet engine maintenance and/or an aviation in-field customer support role OR;
- In lieu of a degree 6+ years of experience jet engine maintenance and/or an aviation in-field customer support role
- In order to be considered for this opportunity, you must be eligible to obtain and maintain security clearance, which requires USA Citizenship
Preferred Requirements:
- Prior military experience
- FAA Airframe & Powerplant License
- C130J and/or V-22 aircraft experience
Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.
Our People are Our Power
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.
You can learn more about our global Inclusion strategy
At Rolls-Royce we embrace workplace flexibility. Our teams work in onsite, hybrid and remote work environments based on work and personal requirements. The specific arrangements vary from team to team. Please ask us about how we work on this team.
Global Grade 10
You can learn more about our global Inclusion strategy
here
.
At Rolls-Royce we embrace workplace flexibility. Our teams work in onsite, hybrid and remote work environments based on work and personal requirements. The specific arrangements vary from team to team. Please ask us about how we work on this team.
Global Grade 10
Closing Date: December 30th 2022
If you have any questions regarding this role, please contact Kimberly Rawlings
Job Category
Field Services
Posting Date
16 Dec 2022; 00:12
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