Job description
- 3 + years of experience in Amazon Connect
- 5+ Years of experience in software development and delivery
- 4+Years of experience in AWS cloud using AWS Services
- 4+Years of experience in Python/Node.js development
- Should have supported AWS Connect for 2-3 Projects
- Comfort in identifying and communicating complex problems; takes an analytical and creative approach with problem solving.
- Hands-on experience in working with Lambda, AWS Connect, AWS CLI, Kinesis, S3, RDS and other core AWS services, API Gateway, Kinesis, DynamoDB, CloudWatch
- IVR Call Flow, Telephony, and Speech Recognition experience
- Working knowledge of telephony technologies including call routing, SMS, VOIP
- Understanding of APIs and web services
- Experience in working in Agile methodology
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Amazon Connect: 1 year (Preferred)
- AWS: 1 year (Preferred)
Work Location: Remote
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