The City of Phoenix Water Services Department, one of the nation’s largest potable water utilities, treats and delivers safe, reliable drinking water to 1.5 million customers across approximately 540 square miles. Phoenix Water Services also manages the sewer collection system and treats wastewater for 2.5 million residents in metropolitan Phoenix.

The Water Services Department is seeking an Asset Management Program Manager (Water Services Tech Support Coordinator) with well-developed interpersonal skills and the ability to communicate well at all levels both within and outside the organization. The Asset Management Program Manager is responsible for coordinating strategic asset management practices across the Water Services Department with the goal of minimizing asset life cycle cost while maintaining required department levels of service. The position will work closely with Information Technology (IT) staff to prioritize IT resources in alignment with strategic asset management objectives. Accomplishing these objectives allows the department to make business decisions based on accurate data analytics for maintenance work improvement and capital improvement program planning to optimize asset life cycle cost. The Asset Management Program Manager will oversee a team of eleven staff and will report to a Deputy Water Services Director.

Knowledge of the following:

• System configuration in Computer Maintenance Management System (CMMS), Geographical Information System (GIS), Business Intelligence (BI), and data analytics.
• The design and construction of water treatment and distribution, wastewater collection and treatment.
• Principles and practices of financial reporting.
• Utility Asset management standards, policy, and best practices

Ability and skill to:

• Perform asset condition assessment and its impact on asset end of life.
• Perform data collection and data management.
• Implement process improvement.
• Manage, operate, and maintain water and wastewater system and facilities.
• Prepare well-written reports and delivers effective presentations to management.
• Resolve conflicts among staff when necessary.
• Analyze large data.

$78,561.60 - $119,267.20 annually. Candidates may be hired up to $119,267.20 depending upon qualifications.

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Five years of responsible experience in water systems civil technology, cartography, utility records, geographical information systems, and computer aided drafting and design systems and asset management;
• Including two years supervisory experience.
• Bachelor's degree in business administration, engineering, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.

The minimum qualifications listed above, plus:

• Experience performing technical support functions for an enterprise work and asset management application like Oracle WAM, GIS, or similar.
• Experience operating, maintaining, or performing condition assessments of water and wastewater utility assets.
• Experience developing utility asset management business processes and best practices.
• Experience managing engineering projects for water and wastewater utilities.
• Experience working in business intelligence and data analytics.

Recruitment closes May 22, 2023. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and generates a one time use only list. Once interviews are conducted and candidates are selected, this job posting will be considered closed and candidates will no longer be in consideration for the position applied for. This posting will not result in any ongoing eligibility list.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Water Services Tech Sup Coord, JC:19270, ID# 50336, 05/16/2023, USM, JG, Benefits:007, Q

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.