Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

POSITION SUMMARY:

The Assistant Coordinator oversees and manages the day-to-day operations of the Open Door Project/TRiO, Student Support Services Program on the Portsmouth Campus. The incumbent provides academic support services, supervises assigned staff, and plans and implements activities as described in the grant application. The Assistant Coordinator reports to the project Director. This is a federally funded grant. The College has received continued funding since 1997 when the grant was first awarded. Funds are awarded annually at the discretion of the United States Congress.

FUNCTIONAL RESPONSIBILITIES:

1. Assist the Director with the development and administration of the project.
2. Coordinate, implement, and evaluate all program activities to include the following: summer bridge, new student orientations, cultural development, college visits, and awards and recognition.
3. Supervise assigned staff and student assistants.
4. Maintain student records and manage the Blumen database that generates required annual performance reports.
5. Communicate with internal and external stakeholders to convey the purpose, objectives, and performance outcomes of the grant (e.g., U.S. Department of Education, faculty, staff, students, Portsmouth and Norfolk Campus Deans, and state, regional, and national associations).
6. Coordinate the learning assistance component of the grant.
7. Identify, recruit, and select eligible participants in accordance with federal TRiO guidelines.
8. Provide academic and career advising to ensure students are progressing toward degree and/or certificate completion.
9. Assist students in completing the FAFSA and provide financial aid and financial literacy information with the purpose of ensuring continued college attendance until the student’s educational goals are achieved.
10. Assess and prescribe an education plan for each program participant and implement intervention strategies in response to student needs.
11. Evening and weekend hours plus travel to various campuses and other locations, as needed.
12. Other duties as assigned by the project Director.

Minimum Qualifications

1. Extensive experience working with at-risk students in TRiO or similar program.
2. Experience designing, managing, and implementing TRiO or similar program for at-risk students.
3. Proven ability to work with diverse student population.
4. Demonstrated ability to communicate effectively to both internal and external constituencies using both oral and written skills.
5. Demonstrated organizational and time management skills.
6. Demonstrated ability to administer assessment instruments and evaluate their results.
7. Demonstrated ability to use computer software to include database development and management, spreadsheets, word processing, presentation, surveys, and social media.
8. Demonstrated awareness of the concepts of student development services in the “open door” comprehensive community college and the philosophy of programs for the disadvantaged.
9. Ability to interpret and apply college policies and procedures.
10. Master’s degree in guidance and counseling, education, social work, psychology or a closely related field from a regionally accredited college or university.

Preferred Qualifications

As delineated in the required qualifications.

Special Requirements