Fulfills the mission of Norwich University by overseeing all operations and programming for the Shaw Outdoor Center (SOC); managing the Shapiro Field House climbing wall; overseeing the Paine Mountain trail system; and maintaining recreation equipment inventory. Recreation programs prioritize student engagement and development as well as engagement opportunities for the entire university community and the local community.

Salary: $48,000/year or more, depending on experience.

Essential Functions

• Oversees the management of all student recreation programming.
• Manages the recreation budget in accordance with university policies.
• Develops marketing, program guidelines, policies and procedures related to all recreation and programming.
• Establishes criteria for creating new programs and special events in keeping with student and community interest, current trends, and best practices.
• Assists with mentorship and administrative oversight for the Campus Activities Board and NUCC S-5 Staff Section with specific responsibility for delivering on and off campus recreation programming.
• Works collaboratively with the Campus Activities Board, Counseling & Wellness Center, DEI & Title IX Office, and other campus groups to enhance educational opportunities and to program on and off campus events.
• Negotiates and executes vendor and talent contracts for campus events.
• Oversees safe and secure recreation facilities for customers and staff.
• Communicates with Facility Operations for any ground work that needs to be done.
• Develops and implements customer service policies, systems and training programs that provide for positive, timely, safe, and knowledgeable recreation services and facilities.
• Coordinates the purchase of equipment, maintain, and replace inventory, and review specifications and best practices
• Serves as liaison to visitors, vendors, and contractors for the SOC and climbing wall.
• Serves a liaison to Facilities & Operations, Institutional Technology Services, and other campus departments developing preventative maintenance plans for recreation facilities as well as enhancements to meet growing needs.
• Develops and implements policies, systems, and training programs for proper use of recreation facilities and equipment.
• Oversees the Shaw Outdoor Center staff, including the Student Manager and Student Assistant Manager, in accordance with university guidelines.
• Manages access, maintains certifications, and manages climbing equipment inventory for the Shapiro Field House climbing wall.
• Develops and evaluates short and long-term planning strategies and policies related to facility development.

Other Functions

• Maintains confidentiality of sensitive or private information.
• Communicates with employees, students, and others in a respectful and clear manner.
• Serves on University committees, councils, workgroups, or other designated bodies as assigned.
• Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
• Speaks, reads, and writes in English.
• Communicates by telephone, email, letter, in person, or other means or device.
• Performs other tasks as assigned by supervisor.

• Bachelor's degree required. Master's degree in Exercise Physiology, Recreation, Athletic Administration, Physical Education, Higher Education Administration, Counseling & Student Affairs, or a related field preferred.
• 3 years of professional experience within a student involvement, student affairs, leadership development or recreation setting is preferred
• Possess or be able to obtain American Red Cross AED, CPR and First Aid certification required.
• Instructor certification from a national organization (SOLO, NOLS, American Red Cross, etc) preferred.
• Possess one or more professional fitness certifications such as NASM, NSCA, ACE, ACSM, AFAA preferred.
• Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook)
• Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 45 pounds; travel outdoors to various parts of the campus
• Work some evening or weekend hours
• Travel as needed (public or private transportation)

Environmental Conditions

• Indoor work at a computer workstation and athletic facility, and outdoor work
• Medium level of exposure to noise, dust, fumes, vibrations, and temperature changes.

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.

All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.