Assistant Food & Beverage Manager
Full Time
Denver, CO 80206
Posted
Job description
ASSISTANT FOOD & BEVERAGE MANAGER
Reports to: Food and Beverage Operations Manager; Position is Exempt
Reports to: Food and Beverage Operations Manager; Position is Exempt
YOUR BENEFITS
- Salary: $50,000 to $58,000 per year
- Multiple restaurants under one roof to continuously grow your career
- Strong sense of belonging through Opportunity, Equity, and Inclusion
- Free shift-meal prepared by our in-house culinary experts
- Food and Beverage Discounts
- Greatly discounted room rates for Aparium properties for you and your out-of-town guests
- Paid time off to volunteer in your community
- Discounted parking of $2.50 per day charged as a $75 monthly fee in the Clayton Lane parking garage in Cherry Creek
- Discounted pet insurance available through ASPCA to care for your best friend
- 401k participation available for full-time associates to grow your nest egg
- All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances
WHO WE ARE
Hotels done differently. It’s not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.
A little bit rebel, a little bit refined, Clayton is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a membership club can be, Clayton demonstrates a unique spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Clayton believes the more interested you are, the more interesting you are!
Clayton Members Club is managed by Aparium Hotel Group which was founded in 2011 by Chicago hospitality executive and entrepreneur Mario Tricoci and Michael Kitchen. The duo saw a clear need for a company that could bring c-suite service and accommodations to underserved, yet distinct and important cities while maintaining and celebrating the unadulterated character of each. Driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city.
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Clayton, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create.
WHO YOU ARE
You are excited and passionate about being a leader in the three-ring circus that is a restaurant. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guest’s expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.
THE ROLE
The Assistant F&B Manager reports directly to the F&B Operations Manager, while maintaining open communication to the F&B Manager and the Membership team. In this role, you will assist in leading the membership dining areas to execute the daily breakfast, lunch, brunch, and dinner services in our restaurants. You will wear many different hats throughout the day, leading by example while spending the much of the day engaging with associates and members before, during, and after services.
It is critical the person in this position is tactical and strategic; if you only prefer to “see the forest” and not “plant the trees,” then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a brand-spanking new hotel, so having the ability to be a soldier is as critical as being a general. And yes, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.
We encourage our leaders to inspire and challenge each other to be their best. A large degree of self-motivation is needed to drive your department, while collaborating with the Culinary and Membership teams to execute the food and beverage concepts at a high level. And as a guardian of the F+B concepts, you will do your darndest to maintain and execute the Standards of Service for all F+B areas, assuring success for the associate and guest experience.
WHAT YOU WILL DO
- Uphold and model the company’s principles of People, Place and Character; and ensure your team also models the way our values drive collaboration, intuition and translocal hospitality.
- Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all F&B associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the Restaurant program; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities.
- Ensure timely set-up of the dining room and adhere to food & beverage standards and guest requests through active communication with the Culinary Department. Responsible for executing service and maintaining a strong member, guest and VIP relationship and ensuring all requests are communicated to staff.
- Role model the company’s open-door policy and employee engagement practices, which makes the hotel a great place to work; demonstrate a positive work ethic and environment; consistently guide and monitor business ethics and good business practice; and perform other job-related duties as requested
- Ensure timely set-up of the dining room, adhere to food and beverage standards, and guest requests through active communication with the service staff and culinary team; and to maintain a strong guest and VIP relationships, ensure all requests are communicated to staff timely.
- Review all reservations and cover count reports to determine appropriate staffing levels and station assignments. Work with the Culinary team to effectively communicate all requests.
- Assist in managing inventory, control breakage/loss reduction of china, glass and silver related to restaurant services. Inspect and oversee the cleanliness and maintenance of all restaurant space, public areas, and service areas.
- Readily be open to having shifts in a variety of F+B departments to assist the service staff
- Maintain regular communication with the F&B Management team to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation.
HOW YOU WILL LEAD
- Offer direct support for your team through coaching, counseling, gentle correction, and constructive feedback.
- Collaborate effectively with all hotel departments including Sales, Culinary, Food & Beverage, and Hotel Operations to provide an exemplary guest experience.
- Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community.
- Be a subject matter expert in restaurant service, as well as understanding the history of the cuisine most closely related to the hotel food & beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge.
- Demonstrates business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skillset.
WHAT YOU WILL NEED
- Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required.
- Minimum of two (2) years’ experience in a leadership role in Restaurant or Food & Beverage management, hotel or restaurant opening experience is plus.
- Must be proficient in Word, Excel and other applicable computer systems.
- Expert-level knowledge, or ability to obtain, in reservations systems such as OpenTable as well as POS systems such as Micros, Silverware and Lightspeed.
- Expert-level knowledge, or ability to obtain, in reporting and inventory management tools such as Avero, Beverager and Accubar.
- Thorough understanding of excellent service, labor control, maintenance, merchandising and accounting.
- Ability to obtain and maintain Alcohol Awareness certification (TiPS) and Food Handlers Certification (ServSafe) within 30-days of hire.
- Thorough understanding of all food & beverage items offered, including ingredients, methods of preparation and proper service to include In Room Dining standards (IRD).
- Expert knowledge of wines, beer and spirits. Certifications welcomed.
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, including nights, weekends, and holidays.
- Fluency in English both verbally and non-verbally.
- Ability to stand and walk for extended periods of time; push, pull, lift up to 50 lbs.
- Must be able to work in extreme temperatures like freezers (-10* F) and kitchens (+110* F), possible for one hour or more.
Salary: $50,000 - $58,000 per year
Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances.
Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances.
Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
Aparium is an E-Verify employer.
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