Assistant General Manager
Job description
Come Join Our Team! Medical, Vision, Dental DAY ONE!
Currently we are looking for a top performing Assistant General Manager to join our AWARD-WINNING hotel leadership team.
We are a 150 room all-suite hotel and **2021 Award of Excellence Winner! We are located in North Canton, two miles from Akron-Canton Airport, Belden Village Mall and the Pro Football Hall of Fame is seven miles or less away. We offer our guests a heated indoor pool, a patio with a fire pit, and over 6,000 sq. ft. of event space. Every evening we offer a reception in our atrium. Our guests also enjoy our daily cooked-to-order breakfast. This full-service hotel is looking to add another great leader to its team!
We are looking for an experienced hotel assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel’s daily operations and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a memorable experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel’s budget and quality standards. You must have 2-3 years of management experience in the hospitality industry, and a bachelor’s degree in hospitality management is strongly preferred but not required. Apply today if this sounds like an exciting new opportunity for you!
What is in it for YOU?
- Medical, Dental, Vision - **DAY ONE!
- ON DEMAND PAY (NO FEES!) * Access your pay as you've earned it! No cost to you!
- 401K with a company match!
- Vacation/ Personal days & Holiday pay
- Hotel Room and Food and Beverage Discounts
- Travel Discounts for Travel and Food and Beverage
- Personal Days Off
- Online Training Courses
- Commonwealth University (Grow your Career in hospitality)
- Referral Program and Bonus
- Flexible Health Care Spending Account
- Day Care Flex Spending account
- Direct Deposit
- Jury Duty Leave
- Bereavement Leave
- Employee Assistance Program
- Associate of the Month/Associate of the Year/Service Awards
- Free Basic Life & Basic Accidental Insurance
- Voluntary Life Insurance Products for Self, Spouse and Dependents
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Some Key Areas of Responsibilities include:**
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- Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
- Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
- Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
- Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed.
Requirements:*
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- High school diploma or GED; bachelor’s degree in hospitality management, or a related field preferred
- 2-3+ years of experience working in a hotel or the hospitality industry required
- A proven record of experience managing a team, preferably in a hospitality role, is required
- Have superb communication skills, organizational skills, and problem-solving skills
- Proven customer service experience as a manager; strong guest-focused mentality
Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.*
As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.
- At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need.” EOE/Drug Free Workplace.*
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Job Type: Full-time
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