Assistant General Manager

Full Time
Charlotte, NC 28203
From $70,000 a year
Posted Today
Job description

Holiday inn Express and suites, Southend is seeking an Assistant General Manager ~ for a beautiful 123 room with meeting facilities. This opportunity requires hands on experience in all phases of hotel management, including sales, human resources, breakfast operations, rooms, housekeeping and maintenance.

The AGM will join the hotel to create an outstanding hospitality experience.

In addition to the usual requirements for an Assistant General Manager, we are looking for an individual who possesses a demonstrated track record of consistently delivering:

  • Superior team work; creating connections with associates, empowering associates and creating a learning environment that develops associates, who are respected at all levels for the care they give our guests.
  • Producing above average REVPAR market performance and revenue from banquets, conferences, special events, and weddings.
  • Significantly above average guest satisfaction and associate satisfaction scores.

And demonstrates:

  • An entrepreneurial attitude and strong work ethic coupled with an aptitude for strategic thinking and planning
  • A commitment to staying current with Brand standards
  • A focus on continuous improvement of the guest experience
  • Uses good judgment and has high personal integrity with unquestionable ethical and moral standards.

Job Requirements

  • Previous Assistant General Manager or Director of Operations experience.
  • IHG experience and Opera
  • Position is responsible for short and long term planning and day-to-day operations.
  • Must have thorough knowledge of Front desk operations.
  • Excellent computer skills required.
  • Excellent communication skills required.
  • Must be able to effectively work with very little or no supervision.
  • Must be a leader.

Job Type: Full-time

Pay: From 65,000, plus per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-10 hour shift
  • Day shift
  • Holidays
  • On call
  • Weekend availability

Experience:

  • Hotel Experience: 3 years
  • IHG: 2 plus years Opera experience a must

Work Location: In person

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience level:

  • 3 years

People with a criminal record are encouraged to apply

Ability to commute/relocate:

  • Charlotte, NC 28203: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person

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