Job description

We are seeking an Assistant General Manager to join our growing team Chicago, IL.

https://jobs.lever.co/StudioThree/a9148a78-53b8-40cf-a480-f299a3fe2cef

The Assistant General Manager is an outgoing, problem-solving, energetic individual who thrives in a fast paced environment and has a passion for fitness and the Studio Three brand. This role is key in building a cohesive, efficient team by using time management and leadership skills with the primary goal of delivering an exceptional customer experience.

PRIMARY RESPONSIBILITIES:
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

-Delivering an exceptional member experience within the club.
-Partnering with studio managers and other select team members to support lead generation & drive membership growth.
-Clearly communicating pertinent club information for each shift.
-Creating an inclusive and fun environment that strengthens the S3 Family and community.
-Educating club members and guests on all Studio Three services and amenities.
-Partnering with the Studio Manager for in-club events.
-Assisting in the delivery of seamless operations that are efficient and customer focused.
-Ensuring all areas of the club are clean and organized.
-Coaching and developing all front and back of house team members. Working within the company guidelines to ensure all departments are on brand and align with Studio Threes in-club boutique strategy.
-Assisting in the onboarding of all front and back of house team members.
-Partnering with membership & studio directors to oversee the first timer & new member onboarding process.

REQUIREMENTS:
-Strong customer service skills and the ability to thrive in a fast paced environment.
-Must be able to stand for long durations of time.
-Must be able to lift/carry a minimum of 30lbs.
-2+ years of customer service experience.
-1+ years of team management experience is a plus.

AS A MEMBER OF THE STUDIO THREE TEAM YOU WILL RECEIVE:
-We offer competitive salary, benefits, and industry leading commission and growth opportunities for Studio Three employees.
-Complimentary studio membership.
-Perks, discounts and incentives with our retail, products and partnerships across all of our studios.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the club.

Studio Three is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website athttps://jobs.lever.co/StudioThree.

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

ABOUT STUDIO THREE:
Founded in Chicago’s River North neighborhood in 2015, Studio Three has three Chicago locations in River North, Lincoln Park and Fulton Market and is expanding to Austin, Texas in 2022. Studio Three’s mission is to build stronger communities by improving each other through physical fitness and emotional connections. We are committed to providing a positive culture at every one of our clubs and believe that this begins with developing and growing world-class talent at every level of our organization. Studio Three has been recognized as ClassPass’ “Number One Studio in Chicago” in 2020, one of Crain’s Chicago Business’ “Top 100 Places to Work” in 2019 and was recently featured in The Wall Street Journal as an outdoor wellness innovator during COVID-19. Inc. Magazine also placed the company at 225 in its annual Midwest 5000 business ranking in 2021.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Application Question(s):

• Can you lift 50 lbs or more?
• Are you available to work weekends?

Education:

• Associate (Preferred)

Experience:

• Supervising Experience: 2 years (Preferred)
• Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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