Responsibilities:

• Oversees all program operations of the agency’s adult day services, including Day Habilitation, Vocational, Community Habilitation, Respite and the Main Street Masterpieces Art Gallery.
• Responsible for the hiring and management of sufficient staff to carry out the programs’ objectives.
• Ensures adequate training is provided to staff which results in excellent employee competencies.
• Develops annual budgets for each program service and manages the revenue and expenses to ensure budgetary goals are achieved.
• Supervises programs to ensure they provide excellent quality services which carry out the mission and values of the agency.
• Regularly solicits feedback from individuals and families served as well as other stakeholders and incorporates same into the ongoing development of programs.
• Ensures all program services maintain compliance with all applicable regulations and necessary governmental certifications. Develops and implements quality improvement plans that include outcome measures.
• Ensures people served as well as employees of the programs are provided a safe, supportive and stimulating environment.
• Assists Administrative Director in the development of new programmatic services and options to meet the changing needs of individuals and their families.
• Provides daily operational oversight for clinical services provided as part of the programs.
• Supervises LMSW and Intake Specialist and ensures effective implementation of the admissions/discharge process for all Adult Day Services.
• Ensures positive and sufficient communications with staff, families and individuals served by the department.
• Coordinates the incident review process for the program. Chairs Internal Occurrence Review Committee. Ensures all incidents are handled, reported & documented appropriately.
• Works collaboratively with other departments in the agency.
• Maintains positive professional relationships with other agencies and governing entities.
• Serves as a contributing member of the agency’s senior management team.
• Participates on designated agency committees as assigned, i.e. Incident Review.
• Represents the agency on external committees and workgroups as assigned.
• Performs other job related duties as required.

Qualifications:

• Bachelors Degree in related human service field required; relevant advanced degree preferred.
• A minimum of seven (7) years of experience in advanced management level work related to providing high quality services to adults with developmental disabilities.
• Excellent communication and interpersonal skills.
• Excellent organizational skills.

DDI is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. We are people inspired by purpose.

Experience

• 7 year(s): Seven years of experience in advanced management level work related to providing high quality services to adults with developmental disabilities

Education

• Bachelors or better in Human Services or related field