About Us

Moore Digital is a full-service digital agency providing fundraising expertise to non-profits. Our team of experienced media buyers, strategists, creative personnel, and operations specialists work together to support our non-profit partners in fulfilling their missions. Our team is motivated by the successes that we realize on behalf of our clients.

Moore Digital is a Moore company, the largest direct marketing firm in the country dedicated to the nonprofit, association, and government sectors (https://wearemoore.com/). More about Moore Digital can be found at https://mooredigital.com/.

Summary

The Associate Vice President of Digital Strategy leads the development and oversight of digital strategy and client relationships for some of our largest nonprofit clients, including those we serve on behalf of partner agencies at Moore. The role is responsible for leading and developing a team or teams within Moore Digital, including directors, digital strategists and specialists who support specific clients and client groups. The AVP, Digital Strategy is accountable for client relationships including success metrics and strategy guidance across assigned clients. The AVP also supports the agency Chief Strategy Officer and President in new business development and thought leadership efforts.

Primary Responsibilities

Client Management

• Acts as an Executive Sponsor of 2-3 assigned accounts, ensuring strong communications and deepens client relationships, resolving issues as they arise.
• Accountable for the development, implementation, and ongoing success of all assigned digital strategy.
• Oversees weekly client touch-base meetings for updates on all digital deliverables.
• Oversees weekly internal meeting attendance and reporting.
• Develops and/or reviews strategy, copy, reports, and creative briefs, as needed.
• Contributes to the new business proposal process, as required, attending preparation meetings, and contributing content on digital strategy.
• Reviews and is accountable for meeting annual budget and projections.
• Oversees strategy, creative development, and results in close partnership with the media team for programmatic ads, paid search and paid social.
• Oversees strategy development, including content and cadence, for email fundraising programs.
• Ensures that projects are progressing through the agency and to client, and that all internal project deadlines are met.
• Accountable for client success goals & KPIs including media ROAS metrics.
• Performs research and continuous monitoring of the digital landscape to present new growth opportunities to clients.
• Contributes to marketing strategies to grow digital marketing and other aspects of digital marketing throughout the enterprise.
• Works closely with the agency CSO and President to support business development leadership and assist with new business growth across the enterprise.
• Partners with leadership at Moore agencies to develop integrated digital marketing and support solutions and to oversee effective digital strategy partnership for shared clients.
• Stays abreast of key industry and market trends and recommends product, service, and technology innovations to ensure success for clients and ongoing growth and leadership.
• Serves as a senior consultant and strategist in support of key digital clients for clients throughout the enterprise, as needed.

Team Management

• Builds, coaches, and mentors the digital strategy team.
• Holds weekly touch base meetings with each member of assigned team to review client needs and updates, internal team issues, and planning for current and future campaigns.
• Provides weekly updates to leadership on client relationships, new business, and team growth opportunities.
• Presents internal education as needed on Digital 101-201.

Qualifications

• Must have a minimum of 5 years of experience with a digital agency, preferably within a nonprofit fundraising firm.
• Must have a minimum of 5 years of team leadership experience.
• Bachelor’s Degree required.
• Proven experience in digital marketing, engagement, and activation; fundraising and marketing for the nonprofit sector highly preferred.
• Experience managing digital strategy functions and teams.
• Solid understanding of the digital marketing and nonprofit sectors.
• Ability to oversee digital strategy and provide digital consulting for nonprofit clients and client groups across email, web, and advertising channels.
• Exceptional communication skills encompassing written, verbal and presentation capabilities.
• Proficient in MS Word, Excel, PowerPoint, and Outlook.
• Comfortable with a fast-paced agency environment and a variety of client service tasks.
• Able to handle multiple concurrent projects while working independently and collaborating with teams.
• Other key competencies include adaptability, initiative and innovation, sound judgement, and strong interpersonal & communication skills.

Our Benefits

To help you stay energized, engaged, and inspired, we offer a wide range of benefits including healthcare, support for working parents and paid time off so you can relax, recharge and be there for the people you care about.

Each full-time position at Moore Digital is eligible for our comprehensive benefits package, which includes medical & prescription, dental and vision insurance, employer paid Life, a Health Savings Account plan, Flexible Spending Account plans for health and dependent care, optional Short-term and Long-term Disability coverage, and other voluntary benefit options. We offer paid holidays, paid personal leave, paid volunteer leave, and paid parental leave. Employees have the option to participate in a company-sponsored 401(k) plan. Several benefit plans have eligibility waiting periods.

Moore Digital is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore Digital is also committed to compliance with all fair employment practices regarding citizenship and immigration status.