Athens Sales Support Coordinator

Full Time
Athens, OH 45701
Posted
Job description
Primary Location : United States of America-OHIO-Athens County-Athens
Work Locations : Region 6 190 West Union Street Suite 101 Athens 45701
Organization : Lottery Commission
Classified Indicator : Classified
Bargaining Unit / Exempt : Bargaining Unit
Schedule : Full-time
Work Hours : MON-FRI; 8:00AM-5:00PM
Compensation : $22.81/hour
Unposting Date : Nov 7, 2022, 10:59:00 PM
Job Function : Operational and Administrative Support
Agency Contact Name : Ohio Lottery Commission Office of Human Resources
Agency Contact Information : careers@lottery.ohio.gov

Athens Sales Support Coordinator

(2200084F)
Job Duties

About Us:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation.


We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, YouTube and WordPress!



If you are ready to play…Come join us!


What You'll Do:

Responsibilities include but are not limited to:

  • Provide inside sales support to regional sales staff to accomplish sales goals
  • Review sales data and reports to assist in identifying sales opportunities within specific districts or zip codes
  • Learn and use Lottery software programs to review sales and ticket information
  • Maintain extensive and up-to-date inventory of Point-of-Sale materials
  • Coordinate the instant lottery ticket return process for the region
  • Provide customer service to customers and retailers
  • Assist prospective retailers with completing their applications
  • Assist with processing customer claims and placing the prize amount on credit cards according to procedure
  • Research discrepancies in retailer ticket orders
  • Report stolen or missing ticket inventory
  • Provide front desk administrative support coverage in a backup capacity
  • Take supplies to the Lottery Sales Representatives in the field and/or to retailers when needed
  • Use a walk behind forklift to move inventory
  • Perform other duties and work on special projects

OFFICIAL STATE OF OHIO CLASSIFICATION: Administrative Professional 3 (16873)


What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

  • Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

  • Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

  • Paid time off, including vacation, personal, and sick leave
  • 11 paid holidays per year
  • Childbirth/Adoption leave

Employee Development Funds

  • The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

  • OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

  • The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.


Qualifications

Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 months experience in secretarial/administrative professional field.

  • Or 30 months experience or 30 months training in secretarial/administrative professional field.

  • Or 12 months experience as Administrative Professional 2, 16872.

  • Or equivalent of Minimum Class Qualifications For Employment noted above.

MAJOR WORKER CHARACTERISTICS
Knowledge of OLC & Office of Sales rules, regulations, policies & procedures*; OLC Customer Service Standards*; English grammar & composition; Arithmetic that includes addition, subtraction, multiplication & division; Records management; Business communications; Administrative practices & procedures*; General office practices & procedures; Agency-specific office practices & procedures*; IAD*; BOS*; Sales reports*; Public relations; Inventory Control; Agency policies & procedures & state regulations on inventory control & salvage & surplus disposal*; Electronic data processing as applied to inventory control computer systems; Pick-N-Pack*; InFlow*. Skilled in Keyboarding; Business office software applications (e.g., Microsoft Office); Operation of personal computer & office machines; Operation of OLC terminals*. Ability to Deal with problems involving several variables within familiar context; Apply principles to solve practical, everyday problems; Interpret instructions in written or oral form; Complete routine forms or records; Arrange items in numerical or alphabetical order; Move fingers easily to perform manual functions; Assess questions & provide appropriate information or referral; Understand system of bookkeeping procedures; Write instructions & specifications concerning inventory; Check pairs of items that are similar or dissimilar; Gather collate & classify information; Move or transport up to 50 lbs.; Make appointments.

(*)Developed after employment.


SUPPLEMENTAL INFORMATION

OCSEA/AFSCME bargaining unit position.

Promotional/lateral transfers honored pursuant to the bargaining agreement.

EXTERNAL APPLICANTS INVITED

NOTE:

You are required to submit your resume as an attachment with your online employment application.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Start date immediately.

This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act.

The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview.

New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.

Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery, Office of Human Resources, no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the designated deadline date will not be considered. Applications must be submitted online at http://careers.ohio.gov/. Paper applications will not be accepted or considered. All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery, Office of Human Resources at careers@lottery.ohio.gov. You may also call the TDD number at 1-800-750-0750 (toll free). The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Lottery Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position.


Background Check Information


CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED. ORC 3770.021


CONVICTION OF A FELONY INVOLVING FRAUD, DECEIT, OR THEFT PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT BEEN REVERSED, EXPUNGED, OR ANNULLED. ORC 2961.02


EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.

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