The Ed Napleton Automotive Group is looking for our next Automotive Collision Technician located at Napleton's Wayzata Auto Center and Collision, the Automotive Collision Technician performs vehicle repairs as assigned in accordance with dealer and factory standards. The Automotive Collision Technician ensure repairs are completed on time and delivers top-notch work to delight our customers.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide.

What We Offer:

• $18-$40 per hour, depending on experience level
• Medical, Dental, and Vision Insurance
• 401k and additional benefits
• Paid Vacation Time
• Discounts on products, services, and vehicles

Job Responsibilities:

• Review customer needs with technicians and help develop solutions
• Offer other cost-saving options and warranty information
• Acknowledge all customers as they enter the department
• Notify the customer of any delay or change in the maintenance or repair of their vehicle
• Review all charges and services rendered with customers to ensure their understanding and satisfaction
• Complete check ins with customers and communicate customer request or upsells
• Blueprint pre-repair plans on vehicles
• Prepare pre-repair plans by accurately entering vehicle information, taking pictures, and documenting damages with proper damage and insurance notations
• Understand and educate customers on OEM certifications during the sales and advising portion of pre-repair consulting, upselling as appropriate
• Follow all SOP's, as well as maintain and keep solid records and data
• Complete final bills for customers, ensuring accuracy of parts coding and utilization from repair planning systems and CDK management system
• Prepare and review reports relating to pre-repair plans, supplements, and parts usage
• Meet with body shop manager to review the previous week, discuss positive things happening, explore opportunities for improvement, and find what is needed for the current week.

Job Requirements:

• High School Diploma or equivalent- required
• Automotive/Body Shop Technician experience- preferred, but not required
• Basic computer skills including Microsoft Word, Excel and Outlook- required
• Valid Drivers License- required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws