Job description

**This Position is Located at Westlie Ford**

Bud Clary Auto Group is a family-owned dealership with locations throughout Washington State.

Our culture at Bud Clary Auto Group defines who we are and how we operate; it is a vital factor in our success. We maintain a workplace of high engagement, high-performance standards, and exceptional customer service. Furthermore, we support an environment of loyalty, growth, and satisfaction. Our commitment to the Company mission and values has developed loyal customers, employees, and community members since 1959.

SUMMARY

Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

ESSENTIAL DUTIES

• Processes warranty claims on a timely basis for each franchise or distributor
• Processes all warranty paperwork to ensure proper documentation
• Verifies criteria required by factory or distributor
• Work with Technicians, Service Advisors, and Service Manager to ensure proper documentation. If more information is needed, work with them to obtain it.
• Communicate with OEM/Factory, when needed, for claim submission.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule
• Must comply with privacy laws and duties
• Posts credits on computer
• Resubmits all rejected claims promptly or receives authorization to write them off
• Follows up on payment of outstanding claims
• Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed
• Arranges for parts to be shipped to the factory or distributor, or to be scrapped
• Files and maintains all service records as required by the warrantor
• Keeps informed of all factory recalls and bulletins
• Assists with body shop warranty claims as needed
• Assists with the cashier and telephone operator duties as needed
• Assists with any clerical needs as directed by the Service Manager
• Maintains a professional appearance and a neat work area

MARGINAL DUTIES

• Being a team player
• Ability to work in a fast-paced environment
• Effective communicator
• Other duties as assigned

Bud Clary Auto group is an Equal Employment Opportunity Employer. Bud Clary Auto group is an Equal Employment Opportunity Employer. The Company is committed to providing a work environment free from discrimination and harassment on the basis of race, color, gender, national origin, age, religion, sex, disability, and any other status protected by State or Federal law. These factors will not be considered in any aspect of a person's employment including recruiting, hiring, placement, promotion, termination, layoff and/or any other term or condition of employment. The Company's commitment to providing a harassment-free environment includes conduct by vendors, contractors, and other non-employees.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Warranty Administration: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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