BANQUET CAPTAIN - EMBASSY SUITES BY HILTON DENVER TECH CENTER
Job description
Reports To: Food & Beverage Manager
Supervises: PM Shift, Restaurant, Bar, Room Service and Banquets
Job Purpose: To plan the serving details for banquets, receptions, and other social functions.
Job Responsibilities:
- Requisitions additional help as required by banquet schedule.
- Directs setting up of tables, and decorations.
- Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner.
- Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters and waitresses are ready to serve meal when it is prepared.
- Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met. Observes guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
- Aides in the operation of banquet department.
- Ensures proper banquet check control.
- Actively participates in room set up and service.
- Inventories all equipment.
- Displays awareness and compliance with security, safety, emergency and energy procedures.
- Relieves banquet manager and operates the department.
- Other duties as assigned.
Job Skills:
- Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
- Perform a variety of activities, changing activities frequently and sometimes without notice.
- Plan and carry out an activity, such as a card party or dance.
- Plan the work of others.
Education
- HS Diploma or equivalent
Experience
- Minimum 6 months experience in banquets or food service.
Licenses/Certifications
- TIPS certification and Food Safety certification
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