Bilingual Customer Service Representative - Bilingual
Full Time
Kennesaw, GA 30152
Posted
Job description
ONSITE Bilingual Customer Service Representative (Kennesaw, GA)$16.50/hr
Start Date: 2/6/2022
Tuesday ‐ Saturday availability required
Job Description:
The Customer Service Representative will report to a Customer Service Back Office Operations Supervisor under general supervision ensuring that frontline services are meet in a timely manner.
In addition, the Customer Service Representative will provide team support to the Customer Service Back Office Operations when needed for other non‐phone responsibilities.
Job Responsibilities and Performance Standards:
Maintains a consistent, high quality, customer‐focused orientation.
Excellent customer service for face to face interactions.
Communicates with all Agency personnel and customers professionally when conducting business and providing services.
Collaborates and confers with team members to resolve problems quickly.
Provide support for team when needed.
Assist with other back office non‐phone duties when needed.
Standards of Qualifications:
Must live in the Kennesaw, Acworth, Woodstock & Marietta surrounding areas.
Minimum of two years face to face customer service experience.
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