Job description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for a Black Belt to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are You:
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Energized by partnering across and organization to improve work processes and enhance quality?
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Skilled at identifying process improvement and working collaboratively to implement?
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Interested and motivated to understand the various components of a business process?
As a Black Belt, you are tasked with solving service delivery issues that may directly cause customer dissatisfaction resulting in client and revenue loss or reputational impacts. In addition to service delivery improvements, this role drives efficiency efforts that boost processing productivity and reduce operating costs.
Being successful will require you to partner with business leaders and SMEs (subject matter experts) to identify and improve business processes that ultimately bring value to Element and our clients. You will need to be creative and not afraid to figure things out when data or other business materials are not readily available to support your initiatives.
This role is well suited and aimed at someone who has leveraged Six Sigma processes (DMAIC) in a services-based industry (business to business).
What makes this role exciting is that Element is nimble, and you will see your positive impact on the organization quickly. We are continuing to mature our processes and improve efficiency and quality with everything we do. Come be a part of the change!
A Day in the Life
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Lead improvement projects through all stages of the basic Six Sigma process (DMAIC) across various areas of the organization
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Provide leadership and guidance for the project participants (process owners, subject matter experts, technology specialist, etc.)
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Conduct data review and other analysis to determine root causes of service performance failures
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Document via flowcharting existing processes, identify fail points and develop solutions
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Works directly with internal clients on either client specific service issues or as part of a larger service improvement effort
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Provide coaching to managers in support of their improvement efforts.
Requirements
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BA/BS; advanced degree preferred
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Black Belt certification
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5+ years of business experience in a services environment leading business improvement efforts
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Project management certifications or comparable preferred
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Microsoft Office Suite skills (Word, Excel, PowerPoint, Project, and Visio)
Key words: six sigma, black belt, green belt, process improvement, continuous improvement, process enhancements, change management
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What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to
talentacquisition@elementcorp.com
or call (800) 665-9744.
Read more about our
Culture
.
Learn about the
Technology
and
Fleet Services
we offer our clients.
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