Business Process Analyst
Job description
Summary
We are seeking a talented individual for a Caseworker role responsible for analyzing claim histories for Third Party Liability eligibility.
Your role in our mission
- Review Medicaid Third Party Liability cases that are assigned daily
- Access multiple systems and create a paper and electronic file for cases
- Review and analyze claim histories, computer files, and other records to determine claim amount
- Prepare correspondence regarding findings to notify involved parties
- Document all correspondence with attorneys, insurance companies, clients, and etc..
- Send completed cases to a supervisor for review. This includes the letters, profiles, narrative, case file and any system used to achieve completion of a case to be worked or re-worked.
- Obtain additional or clarifying information and documents or medical records
- Answer telephone calls concerning TPL cases
- Add and update Medicaid client’s insurance through the Medicaid systems
- Pulling and filing case files
- Perform related responsibilities and special projects as required or assigned
- Work quickly but accurately to a standard of accuracy of 90%
What we're looking for
- Ability to be careful and thorough about detail
- Ability to work proficiently with Microsoft Office
- Experience in the medical or insurance field preferred
- Experience with analysis and case management of medical/legal cases preferred
What you should expect in this role
- This position requires working in the DHS in downtown Little Rock, Arkansas
- We provide all needed equipment and systems training
- Most benefits start on the first day of employment
- Monday through Friday 8am-4:30pm work schedule
- Must be able to start within 2 weeks of receiving an offer of employment
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