Job description

Primary duties and responsibilities

• Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
• Coordinates referral for patients through insurance and other physician offices
• Answers telephone takes messages and correctly routes incoming calls

Qualifications

• Completion of High School or a GED program
• Obtain a minimum of 1-3 years customer service experience.
• Must demonstrate a high competency level with general computer applications and functions
• Must successfully pass a background check and a drug screening
• We are a proud Equal Employment Opportunity Employer.
• Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com

About Us
Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.

*
Experience*
Required

• 1 - 2 years: Customer Service

Preferred

• Appointment Scheduling

Skills
Required

• Time Management
• Problem Solving
• Computer Skills
• Critical Thinking
• Communication Skills

Behaviors
Required

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations
Required

• Self-Starter: Inspired to perform without outside help

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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