Call Center Rep- $15-18 (JO-2305-202372)
Full Time
White Bear Lake, MN 55110
$15 - $18 an hour
Posted
Job description
Call Center Representative
Job Duties:
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Duties:
- Perform follow up call to customers following a script.
- Answer incoming calls regarding customer inquires, schedule appointments, and verify customer information.
- Answer customer calls to learn about and address their needs, complaints or other issues with services.
- Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.
- High School Diploma or GED required
- Proficient with Microsoft Office
- 1-2 years of customer service experience
- Pay range: $15-18/hr DOE + bonus
- Hours: Monday- Friday (Tuesday's off) 9:30am-6:00pm and Saturdays 7:30am-4pm (Sundays off)
- Location: 100% in office in White Bear Lake, MN
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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