Call Center Representative
Job description
Are you looking for a new opportunity with a growing company? LHH is seeking reliable Call Center Representatives for a temporary role with one of our growing and thriving clients. The ideal candidate is reliable, thrives in a face paced environment, and can pivot between tasks seamlessly!
What are you waiting for? We're interviewing right now!
Job Type: Temporary- 3 month
Pay: $16-18.50 based on years of experience
Schedule: M-F, 8am-430pm OR M-F, 12pm-830pm
Location: 100% ON-SITE, San Antonio TX 78228
Job Duties:
- Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
- Triages customer needs to include verification of demographics, appointment inquires, and mileage check inquires
- Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level
- Other duties as assigned
What You'll Bring:
- 1+ years of call center experience, required
- 1+ years of healthcare industry experience, required
- High-level communication skills both written and verbal
- Able to multi-task, with flexibility, and reliability!
Benefits:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
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