Care Manager (MSW) -Population Health - Knightdale
Job description
Description
UNC Health Alliance is UNC Health’s statewide clinically integrated network and population health services organization. The mission of this team is to transform healthcare delivery on behalf of more than 7,200 providers by offering patient-centered solutions to populations covered under alternative payment models. Joining this team means you will work closely with providers, practices, payers, business leaders, and community partners to improve the quality and accessibility of care while lowering the cost of care for patients, payers, and businesses. We are a growing team looking for top talent to help us with creative solutions that improve patient care and help make healthcare more affordable. Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Responsible for patient outreach and care coordination in the ambulatory practice setting. Identifies barriers to care plan compliance and provides appropriate education and resources. Works collaboratively with the care team to achieve high quality, low cost outcomes for patient populations. Consistently achieves established productivity targets.
- This positon is embedded in the UNC Family Medicine at Knightdale and Knightdale Family Medicine clinics.
- This positon qualifies for a $4,000 commitment incentive, paid in four (4) installments over a two (2) year commitment. Payment of $1,000 is made after each six (6) month period of work completed.
Responsibilities:
1.Provides brief psychotherapy (up to 12 visits) for mental, emotional, and behavioral conditions within the scope of practice for a LCSW.
2.Provides Medicare Annual Wellness visits and care management services in the ambulatory practice setting. Works collaboratively with other care team members to develop and support the patient's care plan.
3.Provides care management services in the ambulatory practice setting. Works collaboratively with other care team members to develop and support the patient's care plan.
4.Maintains an environment of safety for patients, self, and others.
5.Maintains compliance with established UNC policies and procedures.
6.Maintains current knowledge and skills, and practices to the full scope of licensure of a Licensed Clinical Social Worker.
7.Maintains compliance with governmental and private insurance billing and reimbursement guidelines.
8.Utilizes motivational interviewing to identify barriers and facilitate care plan compliance. Serves as a patient advocate, supporting shared decision-making and the use of decision aids.
9.Reviews and monitors patient outcomes, recommends changes in care plan and implements population management interventions.
10.Consistently achieves established productivity and performance targets.
11.Appropriately documents consults and interventions in the patient's electronic medical record.
12.Actively participates in meetings, problem solving, goal setting, quality improvement and patient satisfaction initiatives.
13.Professionalism - Demonstrates flexibility and professionalism in a dynamic environment with frequent re-ordering of priorities and assignments. Uses critical thinking skills to evaluate and prioritize rapidly changing demands.
14.May assist with training/precepting as needed as assigned.
Other Information
Education Requirements:
- Requires Master's in Social Work.
- LCSW required.
- Three (3) years of broad clinical experience in the acute care setting caring for patients with complex medical conditions required. Experience in case management, utilization review, quality management preferred.
- Excellent interpersonal skills and communication capabilities. Knowledge of care management and quality improvement principles. Possess appropriate analytical skills to independently problem solve and make decisions. Possess computer skills at a level sufficient to effectively and efficiently use computer applications common to a Patient Centered Medical Home practice.
Job Details
Legal Employer: NCHEALTH
Entity: Health Alliance
Organization Unit: Pop Health-UNCPN Care Mgmt
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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