Job description

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

Columbus House, along with its core of loyal supporters, friends and volunteers, has remained committed to fulfilling its mission: "To serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence."

Purpose

Under the direction of the Rapid Rehousing Manager, the Rapid Re-housing Case Manager assists people with the RRH application process to provide on-going support to eligible applicants with case management which offers a structured move to housing. The RRH Case Manager provides case management services to help individuals in finding, securing, and maintaining housing and will provide linkages to educational, employment, vocational, spiritual and recreational opportunities in addition to mental health, substance abuse and medical treatment.

Qualifications, Knowledge, Skills and Abilities

• Bachelor’s Degree in Human Services required with a minimum of two years’ experience working in human services or related fields.
• Excellent organizational and time management skills with a deadline-oriented mindset.
• Strong written and oral communication skills employing the English language.
• Proficient is Microsoft Office and other common desk top applications.
• Able to effectively use the local network of substance abuse, mental health, and social services providers.
• Familiar with criminal justice and able to engage, manage, motivate, and support.
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics.
• Complete knowledge base of all aspects of the delivery of person-centered case management.
• Able to meet all documentation requirements.
• Knowledgeable of crisis intervention, boundaries, confidentiality, universal precautions, harm reduction.
• Knowledge in housing first, housing law and tenant rights.
• Familiar with landlords in the greater New Haven area.
• Valid drivers’ license with a good driving history.

Responsibilities

• Provide linkages for clients who are in need of social, mental health, educational, vocational, recreational, spiritual, and or substance abuse services.
• Ensure that those who need mainstream benefit programs (e.g., SSI/SSDI, TANF, SNAP, etc.) are referred to the SOAR worker for eligibility screening.
• Continuously prepare the client for transfer of care to permanent housing and recovery support caregivers.
• Coordinate and collaborate with other agencies and social service providers.
• Develop mutually reinforcing relationships with landlords and assist residents with finding housing as needed.
• Attend weekly and monthly agency, program, and network meetings.
• Monitor all cases assigned and complete all documentation/charting as required.
• Create strength-based person-centered service plans.
• Other related duties as assigned.

Supervised by: Rapid Re-housing Manager

Pay Scale: $17.30-$19.23 per hour plus excellent benefits.

Schedule: 9:00 am to 5:00 pm Monday through Friday

Benefits:

• Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
• 401 K retirement plan with employer matching contribution
• Paid time off
• 10 paid holidays

Job Type: Full-time

Pay: $17.30 - $19.23 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• New Haven, CT 06519: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you vaccinated against Covid-19?
• What's your email address and phone number?

Experience:

• Case Manager: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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