Hours: Part Time, 15-20 hours, TH-Sat nights guaranteed, opportunity for more hours.

Compensation: $14.40/hour

Benefits: Health and dental insurance for staff working 28 hours a week, 15% staff discount on all purchases, paid time off

Position Summary

Cashiers are the face of the Co-op in their daily interactions with customers and are responsible for creating a positive customer experience for our shoppers. They are in charge of accurately ringing up customer purchases, providing excellent customer service, and informing customers about various programs offered. Cashiers also perform Proxy Shopper duties in accordance with our online order fulfillment system.

Skills we are looking for:

• Engage people in a friendly and approachable manner
• Provide top notch customer service
• Operate a POS system and cash register, with previous cash handling experience
• Strong verbal and written communication skills
• Multitask and prioritize responsibilities under pressure
• Assess situations and take initiative as needed
• Able to lift 50lbs, stand for long periods of time, continuous bending, reaching, and twisting, and comfortable doing work that is repetitive

Who is our ideal candidate?

• Maintains a positive, cooperative attitude and enjoys working as part of a team
• Has a strong work ethic
• Dependable and punctual, with a flexible schedule
• Pays close attention to detail and is extremely thorough
• Thrives in fast paced work environment

First Alternative Natural Foods Co-op is an equal opportunity employer.

Position Summary:

Cashiers are the face of the Co-op in their daily interactions with customers and are responsible for creating a positive customer experience for shoppers while at First Alternative. They are in charge of accurately ringing up customer purchases, providing excellent customer service, and informing customers about owner shares and other various programs offered by the Co-op. Being friendly, accurate, upholding policies and procedures, and being able to remain calm during somewhat stressful situations are key requirements for this position.

MINIMUM QUALIFICATIONS AND EXPERIENCE:

EDUCATION:

• High school diploma or equivalent

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to learn to operate POS system, cash register, and all credit/debit card machines.
• Knowledge of 10 key operation is helpful.
• Basic understanding of money handling.
• Excellent communication skills.
• Demonstrated ability to work under pressure.
• Previous natural foods experience preferred.
• Ability to learn all federal regulations as they relate to Food Stamps, WIC, and OLCC.
• Excellent interpersonal skills.
• Of legal age to sell alcohol (18 yrs).

• Ability to provide excellent customer service and interact with a wide variety of customers.

ESSENTIAL FUNCTIONS:

Cashiering

• Accurately enter prices and product categories at the register.
• Able to use storewide paging system for inquiries and communication, as necessary.
• Communicate with appropriate departments regarding price discrepancies.
• Accurately give appropriate discounts, process coupons and accept tender options.
• Complete required paperwork to process special orders, over-rings, debit/credit card or Oregon Trail card transactions, WIC transactions, etc.
• Maintain accurate paperwork throughout shift, and reconcile drawer as necessary.
• Maintain the physical appearance of the cash register area. This includes cleaning countertops, organizing and stocking bags, returning carts, baskets and clipboards, sweeping and dusting.
• Educate customers about owner shares.
• Keep customer line count at 2-3, by paging for cashier back-up as necessary.
• Read and stay current with the Cashier and Staff Log Books.
• Maintain familiarity with products, their location and product specials.
• Continually increase number of produce PLU numbers memorized and take initiative to stay current with seasonal produce.
• Assist all departments with small projects during downtime, including but not limited to stocking, fronting and facing product and pricing products.
• Perform all required cleaning duties in the Front End area.
• Provide assistance and additional on-the-job training to new staff cashiers.
• Performs other tasks and duties as assigned by supervisor.

Must also follow those expectations as outlined on the most current company standards for:

• Staff Performance Standards

PHYSICAL DEMAND

• The physical effort typically applied in this job includes:

ATTENDANCE

• Compliance with general First Alternative standards is expected. Arrive and clock in up to five minutes prior to scheduled shifts

First Alternative Co-op adheres to all COVID-19 mandates and guidelines from the Oregon Health Authority and Oregon Occupational Safety & Health Administration. All staff will be required to follow the expectations outlined by these governing agencies, including those regarding masking, vaccinations, and testing.