Job description
Spitzer Ford in Cuyahoga Falls is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Cashier / Receptionist receives payment for products or services sold by dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
- Medical/Dental/Vision
- Generous Paid Time Off
- 401K with a 5% Employer Match
- Flexible Work Schedule
- Paid Uniforms and Name Badges
- Voluntary Benefits, such as Life Insurance, and ST/LT Disability
- Company Paid Life Insurance
- HSA with Employer Contribution
- Employee Assistance Program
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
- Greets customers at the cashier window in a pleasant and professional manner
- Answers incoming calls in a prompt, polite and professional manner
- Receives cash, checks and credit card payments from customer; receipts amount received
- Scanning and filing documents
- Answers customer questions about service performed or products purchased, or refers them to someone who can
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- Maintains a professional appearance
- Keeps work area neat and clean
- Performs other related duties as assigned
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