Job description

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Job Description

Medical Center Health System is an approximately $4B system whose mission is to provide Exceptional Care without Exception. The Health System includes a tertiary academic medical center (BMC), faculty practice foundation, Medicaid managed care organization (BMC HealthNet Plan), network of community health centers and an accountable care organization . Anchored by BMC, which has been serving Healthcare’s most vulnerable patient population for over 150 years, BMCHS is unwavering in its commitment to serve the community and united in its vision

The pharmacy section is a broad, complex organization made up of one of the largest integrated specialty pharmacies in the country at nearly $400MM in annual revenue, a leading clinical program, including a residency program, cutting edge clinical programs and a health insurance company, managing over 400,000 lives (and almost $600MM in pharmacy spend).

The Chief of Staff will work on projects across BMC Health System Pharmacy, including inpatient, ambulatory outpatient clinics, specialty pharmacy, mail order, consulting, and health plan.

The ideal candidate will play a critical role in leading initiatives for pharmacy: engaging key stakeholders, developing critical analyses, driving decisions, and implementing change. She or he will work directly with the CPO and other senior leaders on a day-to-day basis. This role represents an ideal entry point for those looking to lead within a healthcare organization.

Job Details:

• Job Profile
• Chief of Staff (Pharmacy)
• Job Families for Job Profiles
• Pharmacy Management
• Time Type
• Full time
• Primary Location
• Scheduled Weekly Hours

• 40 Work Shift

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Lead the teams to assess the performance of a department or group based on quantitative and qualitative data, develop a vision for turnaround and improvement, build support for this vision and manage stakeholders towards successful implementation
• Manage multiple projects simultaneously while meeting key deadlines and deliverables Help to set comprehensive goals for performance and growth and ensure the teams hit those goals
• Collect data across BMC’s internal systems (clinical, operational, IT, HR, etc.) and conduct rigorous analysis to support decision-making Partner with IT teams to help create solutions that support operations’ analytics and workflow needs
• Establish and maintain Key Performance Indicators (KPIs) for all departments with special focus on BMC and section goals (e.g. quality, growth, efficiency) Evaluate performance by analyzing and interpreting data and metrics Support VP a identifying and pursuing expansion activities (capital projects, investments, acquisitions, alliances etc.)
• Provides oversight to project management for end-to-end implementation on strategic projects Support the Vice President in the development of business opportunities, setting strategy and goals with the VP, modeling impacts and leading analysis of data and issues

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Position Responsibilities: *

• Help lead staff development activities and promote teamwork and positive morale
• Be a champion for BMC / Pharmacy culture and norms with corporate, client, and on-site teams, ensuring it flows through in every interaction and process
• Help build systems and processes to identify, hire, onboard and develop quality talent
• Participate as a member of the operations team and help meet corporate objectives
• Facilitate regular staff meetings with the ops team to disseminate company information and reviews performance against budget and plan objectives
• Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with coworkers and other stakeholders, including the ability to communicate effectively and remain calm and courteous under pressure

Supervisory Responsibilities

• Provide support for the BMC Health System Pharmacy team by modeling the organization's policies and applicable laws, and holding others to the same standards. Responsibilities include interviewing; hiring; helping to develop training materials; support in planning, assigning, and directing work; helping to address complaints and resolving problems.
• Must adhere to all of BMC’s RESPECT behavioral standards.
• (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS
EDUCATION:

• B.A. or B.S. from four-year college or university (engineering or pharmacy degree preferred), plus M.B.A, MPH or other advanced degree preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None

EXPERIENCE:

• Prior management consulting experience at a top-tier consulting firm, with experience developing and launching complex programs for clients in a cross-functional environment

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KNOWLEDGE AND SKILLS: *

• The Ideal Candidate:
• We are seeking a Chief of Staff with the passion, experience, and confidence to find solutions to complex and unstructured problems that are critical to BMC´s success. The ideal candidate will be a high-energy, team-oriented, problem-solver with prior consulting experience.
• Passion for hospital leadership and providing the best health care to every person, regardless of her or his social or economic circumstances
• Ability to tackle complex and unstructured problems by efficiently identifying the critical issues
• Relentlessly drives toward potential solutions, including moving to options B, C, D, and E when necessary; awareness of when to elevate issues to senior leadership when intervention is necessary
• Ability to manage multiple high priority projects simultaneously and prioritize to meet key deadlines without frequent formal check-in’s
• Strong interpersonal skills to develop support from different hospital functions, vendors, and partners
• Exceptionally strong written and verbal communications skills along with the ability to distill complex analysis and recommendations into succinct, persuasive executive presentations.
• Expert quantitative analysis and critical reasoning skills; ability to quickly break down complex problems and support findings with data
• Highest level of integrity and respect for patients and colleagues

Job Type: Full-time

Schedule:

• 12 hour shift
• 8 hour shift

Application Question(s):

• DO YOU HAVE B.A. OR B.S. FROM FOUR-YEAR COLLEGE OR UNIVERSITY ? PLEASE COMMENT
• ARE YOU HIGH-ENERGY, TEAM-ORIENTED, PROBLEM-SOLVER WITH PRIOR CONSULTING EXPERIENCE. ? PLEASE COMMENT
• DO YOU HAVE PRIOR MANAGEMENT CONSULTING EXPERIENCE AT A TOP-TIER CONSULTING FIRM, WITH EXPERIENCE DEVELOPING AND LAUNCHING COMPLEX PROGRAMS FOR CLIENTS IN A CROSS-FUNCTIONAL ENVIRONMENT ? PLEASE COMMENT, EXPLAIN
• PLEASE SHARE YOUR E-MAIL ADDRESS AND YOUR ZIP CODE
• ADDITIONAL INFORMATION YOU WOULD LIKE THE EMPLOYER TO KNOW ?

Work Location: One location

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