Bargaining Unit: EA

Rate of Pay: $23.94/hr + DOE

Summary

Assists in the daily clerical/receptionist operations of Occupational/ Health Clinic in Truckee and/or Incline Village.

Essential Duties and Responsibilities

• Receives visitors, determines nature of business and directs as appropriate.
• Answers telephones in a courteous and professional manner and gives information to callers or routes as appropriate.
• Assists with all front office daily operations, to include but not limited to, patient registration, scheduling appointments, resolution of patient/client concerns, daily maintenance of front desk area and special projects as assigned..
• Registers patients to include accurate information and verification.
• Maintains medical records correctly and in an organized fashion.
• Collects payment and provides accurate reporting according to established policy and procedures as needed or requested.
• Assists with faxes, photocopying and filing as necessary.
• Maintains office and clinic supplies.
• Operates various computer systems to enter and retrieve data.
• Prepares new patient files.
• Demonstrates System Values in performance and behavior.
• Complies with System policies and procedures.
• Other duties as may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

No supervisory responsibilities.

Education and Experience

High school diploma or general education degree (GED); or, one to three months related experience and/or training; or equivalent combination of education and experience.

Licenses, Certifications

Required: None

Preferred: Certified Interpreter

Other Experience/Qualifications

Preferred bi-lingual (Spanish/English). Knowledge of medical terminology.