Description

The Clerk class is a non-supervisory role responsible for general office or support duties such as preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office records; and locating and compiling data or information from files and other data sources. Clerical work requires knowledge of an organization's rules and procedures and requires training, experience, or working knowledge related to the tasks to be performed. In this class, Clerks are classified as Levels I-IV, with varying degrees of responsibility.
Clerks combine a practical knowledge of accounting, budget, or other financial management related clerical support functions with procedural knowledge in carrying out the goals of their particular organization.

Examples of Duties

• Reads source documents such as canceled checks, sales reports, or bills, and enters data into specific data fields using keyboards or scanners
• Operates office machines, such as photocopiers and scanners, facsimile machines, voicemail systems, and personal computers
• Operates computers programmed with accounting software to record, store, and analyze

information

• Checks figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
• Classifies, records, and summarizes numerical and financial data to compile and keep financial records, using journals and ledgers or computers
• Debits, credits, and totals accounts on computer spreadsheets and databases, using specialized accounting software
• Receives, records, and banks cash, checks, and vouchers
• Complies with federal, state, and City policies, procedures, and regulations
• Compiles statistical, financial, accounting, or auditing reports and tables pertaining to such

matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses

• Codes documents according to City procedures
• Reconciles or notes and reports discrepancies found in records
• Accesses computerized financial information to answer general questions, as well as those related to specific accounts
• Matches order forms with invoices and records the necessary information
• Answers telephones, directs calls, and takes messages
• Files and stores completed documents in appropriate locations; Retrieves materials in alphabetic, numeric, or chronological order
• Maintains and updates filing, inventory, mailing, and database systems using a computer
• Compiles, sorts, and verifies the accuracy of data before it is entered
• Communicates with customers, employees, and other individuals to answer questions,

disseminate or explains information, take orders, and address complaints

• Collects, counts, and disburses money; does basic bookkeeping and completes banking

transactions

• Completes and mails bills, contracts, policies, invoices, or checks
• Opens, sorts, and routes incoming mail, answers correspondence and outgoing mail
• Processes and prepares documents such as expense reports, invoices, receipts, statements, or other documents
• Compiles, copies, sorts, and files records of office activities, business transactions, and other activities
• Gathers, records, and proofreads data and other information, such as records and reports
• Types, formats, proofreads, and edits correspondence and other documents using personal computers
• Compares data with source documents or re-enters data in verification format to detect errors
• Stores completed documents in appropriate locations
• Locates and corrects data entry errors or reports them to supervisors
• Compiles, reviews, analyzes and records payroll time, payroll data, withholdings, benefits, and other employee related data

Performs special projects and other duties as assigned

Minimum Qualifications

Education
For all Clerks, it is a requirement to have completed High School graduation or General Education Development (GED) certificate.

Experience
In addition to the minimum education requirements the following experience requirements also apply:

For selection, appointment to Clerk level II or higher, in addition to the minimum education requirements, more progressive levels of experience are required based on the following:
Clerk IV – at least four (4) years of experience

Equivalency
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Supplemental Information

Evaluation Plan

• Computerized Examination: 30%
• Interview: 50%
• Evaluation of Training, Experience, &Personal Qualifications: 20%
• Total of Computerized Examination, Interview and Evaluation T.E.P.: 100%
• Detroit Residency Credit::15 Points
• Veteran Points: 0-15 Points