Collection Officer I - Summerhill
Full Time
Texarkana, TX 75503
Posted
Job description
Position Title: Collection Officer I
Reports To: Collections Dept. Manager
Basic Function: Contacts and collects delinquent loans that are past due. Works collection accounts as they become 31 days delinquent.
Responsibilities:
Reports To: Collections Dept. Manager
Basic Function: Contacts and collects delinquent loans that are past due. Works collection accounts as they become 31 days delinquent.
Responsibilities:
- Begins collection process on all accounts listed on 31-60-day delinquent loan print-out.
- Updates all information on computer pertaining to member and/or co-makers.
- Works with member to resolve delinquent status either in person or by telephone.
- Works delinquent student loans following guidelines set by Texas Guaranteed Student Loan Corp., up to and including filing claims.
- Continue working delinquent loans 61 days or more delinquent.
- Contacts members and/or insurance company regarding insurance problems.
- Sends notice of default and intent to accelerate loan when problem is not resolved.
- Prepares loans for repossession when necessary.
- Files disability insurance or credit life for member.
- Assists with questions regarding MasterCard delinquencies, forgeries, application and payments.
- Assists members with a charged off loan or delinquent account which is not 30 days past due.
- Answers all calls for skip tracing.
- Performs other duties as assigned.
Qualifications:
- One to two years in collection of delinquent accounts preferred.
- High School diploma or equivalent.
- Personal computer, basic office equipment.
- Patient and firm individual. Must maintain a neat and professional appearance.
- While the following list is not exhaustive and may be supplemented, identified physical requirements include use of standard office equipment. Some lifting not to exceed 25 lbs.
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