Duties include, but not limited to: manage data systems, network, and peripherals; manage web based training tools to include; GTIMS Admin, Learning Management Systems, and other software support tools; maintain full operational capability of the information technology infrastructure and digital property; perform the administration, troubleshooting, and support of all task order operating systems, servers and applications; maintain operational capability of daily, weekly, and monthly backups with the Base Network Control Center (BNCC).

• This is not a remote position.

Essential Duties and Responsibilities include, but are not limited to the following:

• Work with host base Cyber security/Information Assurance Manager as required to obtain certification & training to perform FSA duties.
• Obtain proper certifications and training IAW DoD 8570, Information Assurance Workforce Improvement Program,
• Ensure communication devices, workstations, servers, peripherals, and operating system/application software are properly configured for network operation, are on-line, and are available to users/customers.
• Ensure required training is completed for all users.
• Maintain and provide operating manuals.
• Upload, test, and validate required system software patches and security repairs to systems.
• Responsible for physical security/control of system components.
• Responsible for the installation of all program equipment, connection of peripherals, and the installing/deleting of client level software.
• Configure client level software, modify software configuration, and perform basic configuration management functions.
• Define ownership of applications and determine who has permission to read, write, and execute.
• Assign and maintain user IDs and passwords according to AFI 33-200.
• Assign user privileges on the system.
• Monitor the efficiency of the system.
• Perform normal routine system maintenance (e.g. back up, archive data files and add software updates).
• Serve as the system troubleshooter.
• Provide software application assistance for commonly used office automation applications purchased from standard Air Force support contracts. Include support to standard wireless office automation devices.
• Perform initial client workstation diagnostics and troubleshooting of client workstations assigned to them.
• Assign, modify, and delete passwords and user privileges according to AFMAN 33-223.
• Report security breaches and distribute security information according to AFI 33-138 and local policies.
• Coordinate support issues with all agencies.
• Validate computer equipment requirements.

Education and/or Experience

• Bachelor’s Degree in Management Information Systems, Computer Science, Software Engineering or other technical equivalent and 3+ years of experience in Information Technology field on a DoD system, or a combination of education and related experience is preferred.
• Minimum of DoD Directive 8570 Information Assurance Technical Level-II certified.
• Experience in host and client/server, telecommunications and network migration and development, desktop computing, information system integration, hardware/software evaluation, information engineering and process re-engineering methodologies are required.
• Proven telecommunications and network analysis, design, implementation, tuning, and maintenance required.
• Experience with the following operating systems, tools, databases, hardware platforms: HP-UX, HTML, Windows, SMS, MS-Exchange, MS-Outlook, TCP/IP, ISDN, FTP, Telnet, ORACLE, and MS-SQL are required.
• NT and/or Windows server management experience (Active Directory, NTFS, GPO, IPsec, Exchange, SQL, WSUS)
• Experience in design, test, troubleshooting Ethernet LAN and WAN networking and protocols (Layer 2/3 VLANs, VLAN trunking, IOS, PIX/IDS, VoIP)
• Thorough understanding of large-scale storage technology (SAN, NAS, Fiber channel, Tiered storage, zoning, LUNs, security, replication, backup)

Supervisory Responsibilities

None

Security Responsibilities

• Compliance with all company Information Systems security policies and procedures. Personally responsible for proper classification and marking of all information and materials, in any form, produced by the incumbent. Shall be assigned specific responsibility for Information Security by immediate supervisor or department management. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. Incumbent shall execute company non-disclosure agreement prior to access to any controlled information.

Qualifications

Candidate must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have good knowledge of computer networks.
• Must exhibit high performance and capability to work in a team environment
• Must be able to work independently, with minimal supervision
• Strong communication and interpersonal skills are required
• Must be proficient in Microsoft Excel, PowerPoint, and Word
• Must be able to effectively deliver oral presentations to management and customers
• Must be able to work overtime as required.
• Must be willing to work any shift or day of the week as required.

Language Skills

Must have the ability to read, analyze, and interpret the most complex word and technical documents/diagrams. Ability to read, analyze, and interpret English language professional journals, technical procedures, government specifications or industry standards. Will be required to respond effectively to sensitive inquiries and complaints. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Must be able to generate effective oral and written presentations and proposals on complex subjects.

Mathematical Skills

Must be able to calculate figures and amounts, prices, commissions, and percentages, and to draw and interpret graphs. Ability to produce, understand, and interpret mathematical equations and algorithms associated with simulation modeling and design.

Reasoning Ability

Must be able to define problems, collect data, establish facts, and draw valid conclusions. An ability to interpret complex customer requirements and attitudes from verbal, non-verbal, and written communication is desirable. Ability to read and understand electrical schematics and drawings.

Certificates, Licenses, Registrations

IAT Level II

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift and/or move at least 50 pounds.
• Must be able to walk and/or climb stairs and ladder into a simulator or airplane cockpit.
• Must be able to stoop, bend, and crawl on top or under the device.
• Must be able to detect odors or hear noises, bangs, etc., or other sounds to detect problems or flaws in the functioning of simulators and its surrounding environment.
• Must be able to distinguish colors.
• Domestic and international travel as required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Shop floor environment.
• Will be working in areas with risk of electrical shock from moving mechanical parts driven by hydraulics under high pressure.
• Will at times be exposed to the following conditions: extreme heat, airborne particles, and loud noises.